Kerja Sepenuh Masa, Manager MICE, Sales Department di Sri Sutra Travel Federal Territory - Maukerja

Job Overview

We are seeking an experienced and detail-oriented MICE Travel Manager to plan, coordinate, and manage Meetings, Incentives, Conferences, and Exhibitions (MICE). This role is responsible for overseeing end-to-end event travel planning, ensuring high service standards, maintaining strong supplier relationships, and delivering exceptional client satisfaction throughout the entire project lifecycle.

Key Responsibilities

• Source, plan, manage, and execute MICE travel programs from concept to completion
• Coordinate flights, accommodation, transportation, venues, and on-ground logistics
• Liaise with hotels, airlines, DMCs, and event suppliers to negotiate rates and contracts
• Develop customized proposals and itineraries based on client requirements
• Manage event budgets, cost control, and billing accuracy
• Oversee on-site operations and resolve issues promptly during events
• Build and maintain strong relationships with corporate clients and partners
• Stay updated on MICE trends, destinations, and industry best practices

Candidate Requirements

Education

• Minimum Degree holder in any discipline
• Degree in Tourism Management, Business Administration, or related fields is an advantage

Experience

• Minimum 2 years’ experience in the travel or hospitality industry
• Experience in sourcing, pitching, negotiating, planning, and managing MICE projects is preferred

Training Exposure

• Leadership training
• Management training
• Industry-related training
• Team-building or networking programs
• Skills & Competencies
• Strong negotiation, planning, and organizational skills
• Excellent communication and client-handling abilities
• Ability to manage multiple projects under tight deadlines
• Proficient in travel booking systems and MS Office
• Willingness to travel as required