Key Responsibilities
Coordinate with franchise partners to obtain shipping details and communicate shipment schedules.
Monitor order status from confirmation through shipment and final delivery.
Liaise with suppliers, freight forwarders, and logistics partners to ensure timely dispatch of goods.
Prepare and maintain shipment schedules and follow up on delivery timelines.
Coordinate with internal departments to resolve order- or shipment-related issues.
Monitor inventory levels and support replenishment planning.
Track stock availability and coordinate with warehouses to ensure smooth inventory movement.
Maintain accurate invoice, inventory, and shipment records using Microsoft Excel and RIMS.
Support demand planning and stock allocation based on business requirements.
Prepare shipping documents, commercial invoices, packing lists, and other supply chain documentation.
Maintain accurate records of purchase orders, shipments, and inventory transactions.
Generate regular supply chain reports and provide updates to the Line Manager.
Ensure all documentation complies with company policies and customer requirements.
Work closely with Sales, Procurement, Finance, Warehouse, and Franchise Partner teams to ensure seamless operations.
Coordinate with overseas partners and suppliers regarding production status and shipment schedules.
Support continuous improvement initiatives to enhance supply chain efficiency.
Requirements
Diploma, or equivalent experience in Supply Chain Management, Logistics, or a related field
2–4 years of experience in supply chain, logistics, or order management, international shipping, and inventory management.
Proficiency in Microsoft Office, especially Excel and Outlook.
Experience with RIMS or other ERP systems is an advantage.
Strong communication, coordination, and problem-solving skills.
Detail-oriented, well-organized, and able to manage multiple priorities.
Ability to work independently and collaboratively in a fast-paced environment.