Kerja Separuh Masa, Legal Executive - Legal Operations Analyst - Legal Operations Specialist di Collective Imagination Practice Community - Maukerja

Role Description

Support effective legal services through case and contract coordination, reliable information, and efficient operational processes. Work with legal professionals, business teams, and external providers to manage documentation, workflows, systems, and expenditure within the assigned remit.

Key Responsibilities

• Maintain matter records, contract repositories, filing systems, and deadline trackers.
• Coordinate legal requests, approvals, document reviews, and follow-up actions.
• Prepare correspondence, reports, and documents using approved templates.
• Gather information and conduct research under appropriate supervision.
• Support external counsel onboarding, engagement administration, and invoice reviews.
• Track legal expenditure, budgets, accruals, and billing discrepancies with finance.
• Maintain confidentiality, access controls, and document retention procedures.
• Prepare reports on workload, turnaround times, spending, and service performance.
• Improve intake, document management, and reporting workflows.
• Support legal technology implementation, testing, training, and user adoption.
• Escalate substantive legal questions and matters beyond delegated authority.

Role-Specific Responsibilities

• Legal Executive: Support legal matters through research, document preparation, filing, and coordination with counsel and relevant authorities. Undertake substantive legal work only where appropriately qualified, authorized, and supervised.
• Legal Operations Analyst: Analyze spending, workload, and process performance; maintain dashboards; and identify opportunities to improve legal service delivery.
• Legal Operations Specialist: Own assigned operational processes, administer legal systems, coordinate providers, and implement improvements to workflows, controls, and knowledge management.

Qualifications

• Relevant experience in legal support, legal operations, paralegal work, business analysis, or administration.
• Strong organizational skills and attention to detail.
• Clear written communication and accurate document preparation.
• Ability to handle sensitive information with discretion and sound judgment.
• Proficiency in spreadsheets, document tools, and relevant business systems.
• Effective stakeholder coordination and consistent follow-through.
• Ability to manage competing deadlines and recognize when specialist advice is required.
• A qualification in law, legal studies, business, information systems, or a related field, or equivalent practical experience.
• Legal Executive: Familiarity with legal terminology, research methods, and procedures relevant to the role; professional qualifications where required.
• Legal Operations Analyst: Strong analytical skills and experience with reporting, data validation, or financial analysis.
• Legal Operations Specialist: Experience managing legal workflows, platforms, vendors, or improvement initiatives.

Preferred Qualifications

• Familiarity with matter management, e-billing, contract lifecycle, or document management platforms.
• Experience with legal budgeting, invoice guidelines, and external counsel reporting.
• Knowledge of records management, legal hold administration, or information governance.
• Experience with process mapping, workflow automation, or system implementation.
• Relevant legal, project management, analytics, or legal operations training.

Scope by Role

• Legal Executive: Provides legal support and assigned matter-related work within professional authority and supervision.
• Legal Operations Analyst: Produces insights that improve legal function performance and resource allocation.
• Legal Operations Specialist: Manages operational capabilities that help legal teams deliver consistent, efficient services.