Job Description:
1. Operations & Availability
- Oversee daily data centre operations to ensure maximum uptime and resilience.
- Manage incident response, root cause analysis (RCA), and post-incident reporting.
- Implement and maintain Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies.
- Monitor capacity (power, cooling, rack space) and plan for scalability.
2. Infrastructure Management
- Supervise critical systems: UPS, generators, HVAC, fire suppression, structured cabling.
- Ensure preventive and corrective maintenance schedules are executed.
- Manage hardware lifecycle (servers, storage, networking equipment.
- Coordinate installations, migrations, and decommissioning.
3. Team Leadership
- Lead and mentor operations engineers and technicians.
- Define shift schedules for 24/7 coverage where applicable.
- Drive training on SOPs, emergency procedures, and safety protocols.
4. Vendor & Stakeholder Management
- Manage contracts and SLAs with vendors (facilities, OEMs, service providers).
- Coordinate with internal IT, security, and network teams.
- Oversee third-party access and ensure compliance with site policies.
5. Compliance & Security
- Ensure compliance with standards such as ISO 27001, ISO 22301, Uptime Institute Tier standards.
- Maintain physical security controls (access systems, CCTV, audits).
- Conduct risk assessments and enforce operational controls.
6. Financial & Capacity Planning
- Manage operational budgets (OPEX/CAPEX).
- Forecast resource utilization and expansion needs.
- Optimize energy usage (PUE improvements, sustainability initiatives).
Job Requirement:
- Bachelor’s degree in Electrical Engineering, Mechanical Engineering or related field
- 5–10+ years in data centre operations or infrastructure management.
- Proven experience managing mission-critical environments.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- Familiarity with Tier III/IV standards and high-availability architecture.
- Strong understanding of Power systems (UPS, generators), Cooling systems (CRAC/CRAH, liquid cooling),
- Networking fundamentals (LAN/WAN, structured cabling), monitoring tools (DCIM, BMS, NMS platforms) and incident management and change management processes
- Strong communication with technical and non-technical stakeholders.
- Crisis management and decision-making under pressure.
- Work in a controlled data centre environment (noise, temperature variations).
- May require on-call availability and response to critical incidents.
- Location: Kulai, Johor (Data Centre)
Pay: Up to RM15,000.00 per month
Ability to commute/relocate:
- Kulai: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Work Location: In person