Jusgreat Sdn Bhd is seeking a detail-oriented QA/QC Executive to ensure that our products, processes, and documentation meet company standards, customer requirements, and applicable quality regulations.
Key Responsibilities
- Develop, implement, and maintain quality assurance and quality control procedures, work instructions, inspection standards, and quality documentation
- Conduct incoming, in-process, and final inspections to ensure products meet specifications and quality requirements.
- Monitor production processes and identify potential quality risks, defects, or non-conformities.
- Record, investigate, and follow up on customer complaints, internal defects, and supplier quality issues.
- Prepare and manage non-conformance reports (NCR), corrective and preventive action (CAPA) records, and root cause analysis reports.
- Use quality tools such as 5 Why, Fishbone diagram, 8D report, and trend analysis to resolve quality issues.
- Maintain accurate inspection records, test results, calibration records, and quality data.
- Coordinate internal audits, customer audits, supplier audits, and third-party audits where required.
- Work closely with Production, Purchasing, Warehouse, Engineering, and Management to resolve quality-related matters.
- Support continuous improvement activities to reduce defects, rework, scrap, and customer complaints.
- Ensure compliance with company policies, customer specifications, and relevant quality standards such as ISO 9001, where applicable.
- Prepare monthly quality reports, KPI updates, and improvement recommendations for management.
Requirements
- Diploma or Bachelor’s Degree in Quality Management, Engineering, Manufacturing, Science, or a related field.
- Minimum [1–3] years of working experience in QA/QC, quality assurance, quality control, or manufacturing operations.
- Familiar with quality inspection methods, documentation control, and quality management systems.
- Knowledge of ISO 9001, CAPA, NCR, root cause analysis, and continuous improvement tools is an *************
- Able to read product specifications, drawings, procedures, and quality standards.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Good communication and coordination skills in Bahasa Malaysia and English.
- Proficient in Microsoft Excel, Word, and quality reporting/documentation.
- Able to work independently and collaborate effectively with cross-functional teams.
Pay: RM2,500.00 - RM4,000.00 per month
Benefits:
- Free parking
- Professional development
Work Location: In person