Kerja Sepenuh Masa QC Supervisor, Gaji tinggi SGD 6,800 di WEST PHARMACEUTICAL SERVICES SINGAPORE PTE. LTD. West Region (Singapore) - Maukerja

Location: 15 Joo Koon Circle 

Working pattern, rotating shift: 7 to 715, monthly rotating Pitman Shift (2-2-3 pattern)

MRT Pick up points: Woodlands, Choa Chu Kang, Jurong East, Boon Lay, Pioneer

Job Summary:  

In this role, you will 

• Be accountable for day-to-day performance of team/s safety, quality, delivery, cost and productivity 

• Manage teams of QC Technicians & Team Leads in execution of QC processes, schedule and personnel to ensure smooth operational activities work-flow and work compliance 

• Promote better quality mindset through inter-department collaborations  
  

Essential Duties and Responsibilities: 

• Oversee resource management and team schedules for smooth execution of daily operational tasks in QC while meeting daily inspection targets and support Work In Progress (WIP) controls within team/s 

• Ensure proper product release and rework activities per procedures to support delivery requirements 

• Lead product characteristics trend monitoring with effective escalation and follow-ups 

• Demonstrate leadership, teamwork, and problem-solving support to resolve escalated operational issues collaboratively and ensure proper batch segregation 

• Define goals, clearly communicate these objectives and monitor/correct/recognize work performance respectively. Coach and counsel QC employees 

• Manage and resolve QC employee's relation issues and disputes 

• Manage onboarding activities for new QC employees for training and qualification 

• Manage ongoing activities for existing QC employees for training and requalification 

• Identify future training needs and enhance QC employees career opportunities 

• Responsible to review SOI revisions to enhance improvements for better workflow 

• Manage Deviation/Out-of-Spec report closures, batch dispositions while ensuring proper root cause analysis and CAPA identification 

• Accountable for on time operational updates for Tier 1, Tier 2, Tier 2.5 & Tier 3 of the LDMS system 

• Attend Tier 2, Tier 2.5 as QC representative, and facilitate Tier 1 (Shift Start Up) within QC 

• Promote and support site initiatives including safety programs, lean initiatives, training programs and consistently interpret and apply policies, procedures among employees 

• Manage non-routine requests from departments (eg validations, investigations, improvements, projects, product transfers, non-routine testings, non-conformance reports, etc) 

• Other duties as assigned by superior

Basic Qualifications:  

• Academic qualification of Diploma in engineering or relevant fields 

• Computer literate and good grasp of Microsoft Office

• Added advantage with SAP, cGMP, Basic Lean and/or ISO working experience

• Preferably with exposure to medical device, pharmaceutical or related manufacturing environment 

• Preferably 8 years work experience in QA/QC related activities

• Able to work independently with minimum supervision 

Preferred Knowledge, Skills and Abilities: 

• Able to be aware of all relevant standard operating procedures as per Company policy   

• Support and contribute to Lean Sigma programs and activities towards delivery of the set target

  • Minimize waste, always ensure efficient work execution by continuous improvements

• Able to comply with the company’s safety policy at all times

  • Ensure use of Personal Protective Equipment (PPE) in respective work environments for all members within the shift/s 

  • Report unsafe conditions or acts to responsible persons for corrections and improvements

  • Ensure risk assessment control practices are adopted per HIRA for all members within the shift/s 

  • Ensure all legal licenses required for the proper usage of QC equipment are effective for all members within the shift/s 

• Able to comply with the company’s quality policy at all times  

  • Lead monitoring / improvement activities to enhance operational support activities 

  • Participate in establishment and maintenance of documented procedure

• Excellent communication & teamwork skills

• Self-motivated and positive thinking

• Ability to remain calm and professional under pressure

• Proficiency in workplace English for work applications and interfaces

• Time management skills
  

Physical and Mental Requirements:  

• Manufacturing environment with rotating working shift patterns 

• Overtime and being on-call are required. Occasionally required to work on different shift patterns 

• 20/30 Vision minimum, at near and/or far with at least one eye with or without corrective lenses and no color deficiency