ANYEONG! WE ARE HIRING – JOIN KYOCHON!
Ready to build your career with KyoChon Chicken, Korea’s famous fried chicken brand?
We are looking for passionate and energetic individuals to join our team at: Kyochon HQ
MARKETING EXECUTIVE
Job Description
1. Campaign Planning & Execution
- Assist with promotions, product launches, festive campaigns and local store marketing activities.
- Prepare campaign timelines, checklists, materials and communications based on approved plans.
- Support campaign rollouts and follow up on assigned actions and deadlines.
- Support store openings, events and activations, including promotional materials and on-site execution.
- Assist with eDMs, customer communications, giveaways, prizes and promotional merchandise.
2. Cross-Functional Coordination
- Liaise with Operations, IT, Procurement, Finance, Business Development, Project Team, Central Kitchen and other teams on approved campaigns.
- Assist with POS setup details, pricing, campaign codes, stock, outlet materials and franchise communication.
- Prepare simple campaign briefs and materials for Operations and franchise teams.
- Update trackers, follow up on outstanding items and raise issues promptly to the supervisor.
3. Agency, Creative & Community Management
- Support day-to-day coordination with the outsourced social media agency, visual designer and vendors.
- Check campaign content and materials for accuracy and flag errors for correction.
- Monitor community channels and the MOMOs customer feedback account; and escalate when required (e.g., negative sentiment, food safety complaint, media mention).
- Compile recurring customer feedback and share it with the relevant internal teams.
4. Reporting, AI & Team Support
- Extract and compile POS campaign data into basic reports for review.
- Maintain campaign calendars and budget tracking and documentation.
- Use AI tools for research, ideation, drafting, analysis and productivity while checking accuracy and confidentiality.
- Work closely with the marketing team on assigned tasks.
5. Research & Business Support
- Conduct market research and competitor analysis.
- Identify consumer trends and recommend new marketing opportunities.
- Support store operations with marketing requirements whenever necessary.
- Perform any other duties assigned by Management that are related to the Marketing function.
6. Measures for Probation / Annual Review
- Deadline adherence: ≥ 90% of assigned campaign actions/materials completed by the agreed deadline.
- Quality of work: Campaign materials require no more than 1 round of corrections from the supervisor before approval.
- Tracker discipline: Trackers and status updates kept current, with no unreported overdue items at weekly check-in.
- Cross-functional turnaround: Campaign briefs issued to Operations/franchise teams within the agreed lead time before rollout.
- Event/activation support: Attendance and support delivered for all assigned store openings, events and activations.
- Research output: Monthly market/competitor scan submitted on schedule, with at least 2 actionable insights per report.
- Customer feedback: Responded to within 24 hours using approved guidelines; 100% of flagged/escalation-worthy issues raised to supervisor same day.
- POS/campaign reports: Compiled accurately and delivered on the agreed schedule with no more than 1 round of correction.
Skills / Requirements
- Good written and spoken English and Bahasa Malaysia.
- Good communication and coordination skills.
- Organised, detail-oriented and able to meet assigned deadlines.
- Proactive, resourceful and willing to ask questions when unsure.
- Comfortable using spreadsheets, presentation tools and generative AI.
- Able to work independently on assigned tasks with guidance.
- Basic Canva, Photoshop or similar design skills are an advantage.
- Interest in F&B, retail, marketing and customer engagement.
Experience
- Fresh graduate or candidate with up to 1 year of relevant experience.
- Internship, academic project or part-time experience in campaigns, events, F&B or retail is an advantage.
Job Type
Benefits
- Cell phone reimbursement
- Life insurance coverage up to RM100,000
- Medical coverage up to RM400
- Maternity leave
- Meal provided 3 times a day
- RM100 Gamson voucher
- Birthday leave
- Opportunities for promotion
- Professional development opportunities
- Advance salary withdrawal anytime, up to RM1,000
- Other company benefits
Work Location
Join KyoChon and experience more than just a job. Learn about Korean food culture, authentic recipes and grow together with our team.
INTERESTED? APPLY NOW!
For a faster response, WhatsApp our HR team:
CLICK HERE TO APPLY VIA WHATSAPP : https://*************
HR TEAM:
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We look forward to welcoming you to the KyoChon Chicken family!
Kamsahamnida 감사합니다
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Puchong: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Marketing: 2 years (Required)
- F&B: 1 year (Required)
Work Location: In person