jobs in ITCAN PTE. LIMITED

Kerja Sepenuh Masa Desktop Support Engineer, End-user, Gaji tinggi SGD 2,500 di ITCAN PTE. LIMITED Central Region (Singapore) - Maukerja

Desktop Support Engineer, End-user

ITCAN PTE. LIMITED

Sepenuh Masa

Central Region (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • 30 CECIL STREET Central Region (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

  • Provide onsite and remote desktop support services to end users
  • Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
  • Perform desktop/laptop imaging and re-imaging activities
  • Support device deployment, replacement, and technology refresh exercises
  • Update and maintain accurate incident and service request records within the ticketing system
  • Create, update, and maintain work instructions, operational procedures, and technical documentation
  • Ensure compliance with IT policies, security standards, and operational procedures
  • Provide support for Microsoft Windows and Microsoft Office 365 related issues
  • Support users across different customer sites and locations as required

Peringatan Penting

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