Kerja Sepenuh Masa CLINIC TEAM LEADER, Gaji tinggi MYR 3,000 di Medini Dental Group SDN BHD Johor - Maukerja

We are expanding and looking for a proactive and organized professional to manage daily clinic operations, staff, and patient experience.

Key Responsibilities:

1. Operations & Front Office:

• Ensure smooth daily operations across clinic and front desk.
• Oversee patient appointments, flow, and doctor roster.
• Handle patient inquiries, feedback, and complaints professionally.
• Manage clinic cleanliness, treatment room readiness, and sterilization of instruments.
• Support dentists during procedures (assisting, preparing materials, taking x-rays).
• Maintain accurate patient and financial records.
• 100% sales achievement

2. Staff Management:

• Supervise, coach, and motivate clinic staff.
• Plan duty rosters, approve leaves, and manage staffing levels.
• Conduct onboarding, training, and performance reviews.

3. Financial & Inventory:

• Monitor daily collections, invoices, and payments.
• Track and manage stock levels (dental materials, medications).
• Prepare and submit monthly financial and inventory reports.

4. Compliance & Documentation:

• Ensure all mandatory clinic records are accurate and up-to-date.
• Maintain compliance with health, safety, and sterilization standards.
• Lead clinic audits and prepare for inspections.

5. Patient Experience & Marketing:

• Ensure excellent patient service and consultation experience.
• Supervise clinic’s social media content and promotions.
• Promote services effectively to increase patient retention and new patient growth.

KPI Focus:

• Smooth daily operations without interruption.
• High patient satisfaction and retention.
• Zero discrepancies in cash or stock.
• Effective staff management and compliance.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Work Location: In person