- Kuala Lumpur Federal Territory Malaysia
Kerja Customer Service Representative di Again Solutions | 202501035176 (1636586-P) Federal Territory - Maukerja
Customer Service Representative
Again Solutions Sdn Bhd | 202501035176 (1636586-P)
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Join AGAIN SOLUTIONS SDN BHD as a full-time Customer Service & Operations Intern and help keep our collection service running smoothly. You'll be the first point of contact for customers and the link between them and our pickup drivers.
Working hours Monday – Friday, 9:00 AM – 6:00 PM (remote, work from home)
What you'll do
Respond to customer enquiries via WhatsApp, phone, and social media
Create and manage customer collection orders
Coordinate pickup schedules and locations with drivers
Follow up on pending orders and customer requests
Use our internal systems and AI chatbots for daily operations
Maintain accurate customer and order records
Assist with general administrative tasks
What we're looking for
Good command of Bahasa Malaysia (mandatory)
Basic English communication skills
Comfortable with phone calls and messaging applications
Basic computer skills; Excel or Google Sheets is an advantage
Responsible, organised, and willing to learn
No prior experience required — training provided
Peringatan Penting
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