JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The facilities Coordinator for Soft Service’s primary role is to run side by side the operations with the Soft Service Lead / Team. They are also to help/assist when with any major on-site event.
Facilities Coordinator for Soft Service roles and responsibilities are as follows:
Soft Service (Core Duty)
To handle feedback/issues and escalate to relevant parties to follow up until completion
Manage the feedback/complaints of the user when it comes to janitorial, pantry services, pest control, waste management, vending machine, and landscape/water feature.
Responsible for coordinating and improving efficiency of storage, space planning, event planning and meeting room arrangement.
Support ad hoc client event outside office hours as and when needed
Closely monitor soft services vendor day-to-day operation and attendance daily.
Conduct daily site walk inspections and follow up on issues daily.
Conduct joint monthly meetings and monthly inspections with the cleaning vendor operation manager.
Ensure that the inspection checklist and any soft services vendor relevant documents are in place.
Conduct random checks on cleaner and gardener
Create and verify Corrigo WO and ensure WO closes on time for soft service vendor
Assist with soft service on-site incumbent on-boarding and off-boarding process
Manage consumption and ordering of Pantry items, Coffee Beans / Nespresso Capsules, Pola water, First Aid Kit items, and Stationery items as and when needed.
Ensure all services and deliverables are on time
Complete additional responsibilities as assigned.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.