- Ang Mo Kio North-east Region (Singapore) Singapore
Kerja Sepenuh Masa Senior Manager (Key Account Management), Gaji tinggi SGD 12,000 di Meiban Micro Pte Ltd North-east Region (Singapore) - Maukerja
Senior Manager (Key Account Management)
Meiban Micro Pte Ltd
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Job Description
TheKey Account Manager is responsible for managing a portfolio of client accounts,ensuring customer satisfaction, and driving revenue growth. This role involvesnurturing existing relationships, identifying new sales opportunities withinthose accounts, and collaborating with internal teams to deliver customizedsolutions that meet client needs.
·
Teaminspiration and Leadership
:
o Inspirea diverse team across multiple geographies, fostering culture of collaboration,innovation, and excellence
o Leadother team as needed in delegate role or other, as/when needed to ensure continuityof the projects as per business requirements.
·
DrivingProfitable Growth:
o Serveas the primary point of contact for assigned accounts, building strong,long-term relationships with clients.
o Understandclients’ business goals and challenges to offer tailored solutions andproducts.
o Drivesales growth within existing accounts through upselling, cross-selling, andcontract renewals.
o Developaccount plans, sales forecasts, and activity reports to track performanceagainst targets.
o Collaboratewith internal departments (e.g., product, customer service, marketing,manufacturing, NPI, supply chain) to ensure timely and successful delivery ofsolutions.
o Negotiatepricing, terms, and agreements to close sales and maintain profitablerelationships.
o Respondto client inquiries and resolve issues efficiently to maintain high customersatisfaction.
o Identifynew business opportunities and referrals within existing accounts.
o Stayupdated on industry trends, competitor activities, and product knowledge toeffectively position the company’s offerings.
o Buildand maintain strong, trusted relationships with senior stakeholders anddecision-makers within key accounts.
o Identifyand capitalize on upselling and cross-selling opportunities to maximize accountrevenue.
o Monitoraccount performance metrics, forecast revenue, and manage budgets.
o Proactivelyidentify risks and develop mitigation plans to secure account stability.
o Representthe company at client meetings, industry events, and conferences to promotestrong partnerships.
o Stayupdated on industry trends, competitive landscape, and market developments toadvise clients and inform company strategy
o TrackKPIs to measure program performance and identify areas for improvement.
o Leveragecustomer relationship management system or any other technology to drive data-baseddecisions, visibility, and automation across the business
o Ensureadherence to global trade compliance, regulatory standards, and corporatesustainability goals.
Qualifications
Meiban is unique. Founded in Singapore, Meiban has a style and culture of her own. You will discover that we are a team of dynamic individuals driven to be excellent in every task assigned to us. We constantly diversify our skills and invest in new technology and are creative in our resources in order to remain competitive and innovative. Most importantly, Meiban strives to deliver solutions to our clients in the most efficient and cost effective manner possible.
Our medical department has years of experience in medical molding. Our class 10K clean room and our certificates in ISO13485 and ISO9001 render us highly competent in high quality mold and medical devices.
In Meiban, we believe in People Innovation. We believe that behind every successful company, is a motivated and driven team. Bonded by team spirit and loyalty to the company’s objectives, Meiban’s team seeks to achieve success for the company as well as for Meiban’s customers and partners.
TheKey Account Manager is responsible for managing a portfolio of client accounts,ensuring customer satisfaction, and driving revenue growth. This role involvesnurturing existing relationships, identifying new sales opportunities withinthose accounts, and collaborating with internal teams to deliver customizedsolutions that meet client needs.
·
Teaminspiration and Leadership
:
o Inspirea diverse team across multiple geographies, fostering culture of collaboration,innovation, and excellence
o Leadother team as needed in delegate role or other, as/when needed to ensure continuityof the projects as per business requirements.
·
DrivingProfitable Growth:
o Serveas the primary point of contact for assigned accounts, building strong,long-term relationships with clients.
o Understandclients’ business goals and challenges to offer tailored solutions andproducts.
o Drivesales growth within existing accounts through upselling, cross-selling, andcontract renewals.
o Developaccount plans, sales forecasts, and activity reports to track performanceagainst targets.
o Collaboratewith internal departments (e.g., product, customer service, marketing,manufacturing, NPI, supply chain) to ensure timely and successful delivery ofsolutions.
o Negotiatepricing, terms, and agreements to close sales and maintain profitablerelationships.
o Respondto client inquiries and resolve issues efficiently to maintain high customersatisfaction.
o Identifynew business opportunities and referrals within existing accounts.
o Stayupdated on industry trends, competitor activities, and product knowledge toeffectively position the company’s offerings.
o Buildand maintain strong, trusted relationships with senior stakeholders anddecision-makers within key accounts.
o Identifyand capitalize on upselling and cross-selling opportunities to maximize accountrevenue.
o Monitoraccount performance metrics, forecast revenue, and manage budgets.
o Proactivelyidentify risks and develop mitigation plans to secure account stability.
o Representthe company at client meetings, industry events, and conferences to promotestrong partnerships.
o Stayupdated on industry trends, competitive landscape, and market developments toadvise clients and inform company strategy
o TrackKPIs to measure program performance and identify areas for improvement.
o Leveragecustomer relationship management system or any other technology to drive data-baseddecisions, visibility, and automation across the business
o Ensureadherence to global trade compliance, regulatory standards, and corporatesustainability goals.
Qualifications
- Bachelor’s degree in business, Marketing, Sales, or related field.
- Minimum3-5 years of experience in key account management, or business to business.
- Provenability to meet or exceed sales targets and grow account revenue.
- Strongnegotiation, communication, and interpersonal skills.
- Abilityto build trusted relationships with C-level executives and senior stakeholders.
- Solidorganizational skills and attention to detail.
- Analyticalmindset with financial acumen to manage budgets and forecasts.
- Proficientwith CRM software and sales analytics tools.
- Experiencein Medical Devices or related field is a plus.
- Strongcommunication skills with the ability to influence across all organizationallevels.
- Salesdriven mindset, with demonstrated end-to-end critical thinking.
- Highdegree of accountability and a track record of delivery excellence.
- Resilienceand adaptability in a fast-paced environment
- Abilityto influence cross-functional teams without direct authority.
- Detail-orientedwith strong problem-solving capabilities, time management and prioritization.
Meiban is unique. Founded in Singapore, Meiban has a style and culture of her own. You will discover that we are a team of dynamic individuals driven to be excellent in every task assigned to us. We constantly diversify our skills and invest in new technology and are creative in our resources in order to remain competitive and innovative. Most importantly, Meiban strives to deliver solutions to our clients in the most efficient and cost effective manner possible.
Our medical department has years of experience in medical molding. Our class 10K clean room and our certificates in ISO13485 and ISO9001 render us highly competent in high quality mold and medical devices.
In Meiban, we believe in People Innovation. We believe that behind every successful company, is a motivated and driven team. Bonded by team spirit and loyalty to the company’s objectives, Meiban’s team seeks to achieve success for the company as well as for Meiban’s customers and partners.
Peringatan Penting
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