Kerja Sepenuh Masa, Regional Head, Airfreight Business Process Excellence di MTC Consulting Pte Ltd Southwest (Singapore) - Maukerja

• Gross salary up to $21,000
• Location: East area

We are looking for an experienced Air Freight Operations / Operational Excellence professional to lead regional transformation, standardisation and operational excellence as an international air freight forwarding business continues to scale.

Key Responsibilities

• Lead regional air freight forwarding operations and performance across multiple markets, driving growth, profitability, service quality and operational excellence.
• Plan and optimise resources across countries and stations, including manpower, training, equipment and systems.
• Design, document and standardise end-to-end air freight forwarding processes and SOPs across different markets.
• Adapt established operating models and best practices into a scalable international framework while addressing local market requirements.
• Lead CargoWise rollout, configuration, integration and adoption across new and existing markets in partnership with IT.
• Establish regional quality, SOP governance, internal audit, compliance and control frameworks, including IATA, RA3, customs and relevant ISO requirements.
• Drive continuous improvement and Lean/Six Sigma initiatives to enhance productivity, efficiency and service quality.
• Lead change management, training and stakeholder alignment to embed new processes, systems and operating standards.
• Support new country and station launches by ensuring process, systems, resource and certification readiness.
• Partner with country leadership and regional functions including IT, Finance, HR and Treasury to align processes, systems, data and controls.
• Monitor regulatory developments and ensure timely updates to SOPs, processes and training.
• Manage key customer and stakeholder relationships while identifying and mitigating operational, compliance and systems risks.

Requirements

• Degree or equivalent qualification in Supply Chain, Logistics, Business, Operations or a related discipline.
• Minimum 10 years of experience in air freight forwarding, logistics or operational excellence, preferably across multiple markets.
• Strong knowledge of air freight forwarding operations and CargoWise or comparable freight management systems.
• Proven experience in process design, operational transformation and continuous improvement; Lean/Six Sigma experience is advantageous.
• Working knowledge of IATA, RA3, customs and relevant quality standards.
• Demonstrated experience leading cross-functional projects and change programmes across multiple markets.
• Strong strategic, analytical, stakeholder management and communication skills.
• Ability to translate operating models into practical, scalable solutions across different markets.

For consideration, kindly submit your CV by clicking “APPLY NOW”

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24123733 | Chen Yit Keat