Company Overview
Novotel Singapore on Stevens and Mercure Singapore on Stevens offer a vibrant lifestyle hub with 772 rooms, multiple F&B outlets, and extensive facilities including pools, gym, and meeting spaces. They foster diversity, inclusion, and equitable growth in a creative, award-winning environment.
Job Summary
Lead and manage kitchen operations to achieve business goals, maintain high food quality and safety standards, develop menus, and drive team performance in a dynamic hotel environment.
Responsibilities
Business Performance
Set and monitor periodic budgets and forecasts to align with business objectives
Analyze monthly P&L and reports to identify deviations from business plans and recommend corrective actions
Participate in management meetings to review progress and contribute to annual departmental business planning
Operations
Develop and update departmental SOP manuals to ensure compliance with hotel policies, standards, and municipal regulations
Collaborate with Senior Culinary team to develop new menus and products using detailed analysis and accurate costing
Supervise Senior Culinary team to maintain high food quality while controlling food costs
Plan and implement effective food promotions to enhance customer engagement and revenue
Coordinate with Executive Steward to maintain cleanliness and organization of kitchen areas through regular inspections
Enforce strict adherence to food safety and hygiene standards (HACCP) within the department
Monitor food quality standards across all outlets and banquet services
Ensure timely and accurate completion of departmental reports, schedules, recipes, menus, and food presentation documentation
Analyze market trends and customer preferences to identify new menu opportunities for hotel guests and local markets
Monitor competitor menus and banquet offerings to maintain competitive advantage
Foster effective working relationships with management of other departments to support operational goals
Engage with local community representatives and potential guests to enhance the hotel’s reputation and service offerings
Team Management
Motivate, supervise, and discipline team members to uphold professionalism and meet guest service standards
Identify and develop high-potential team members through targeted coaching and training
Conduct regular performance reviews to support employee growth and accountability
Design, implement, and maintain staff training programs to equip team members with skills aligned to evolving business needs
Prepare weekly staff schedules based on business forecasts, budget constraints, and service standards
Lead monthly departmental meetings to communicate updates, gather feedback, resolve operational issues, and promote team collaboration
Only shortlisted candidates will be contacted.
Novotel Singapore on Stevens and Mercure Singapore on Stevens are committed to attracting, recruiting and retaining diverse talents from all walks of life. At Novotel Singapore on Stevens and Mercure Singapore on Stevens, we value and celebrate diversity, provide pay equity and equal opportunities for promotion, training and development programmes. We pride ourselves in creating and sustaining an inclusive and equitable working and learning environment for all.
Located along the arterial road that leads to Singapore’s iconic Orchard Road sits a stunning new lifestyle hub – the 254-room Novotel Singapore on Stevens and 518-room Mercure Singapore on Stevens, along with an eclectic array of F&B outlets. Step into this lush urban paradise equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 4 hotel restaurants and bars, with 7 additional dining outlets.
Awarded Gold in the 2018 Melbourne Design Awards for its creative architecture, the Novotel Singapore on Stevens and Mercure Singapore on Stevens building tells a unique story from its aerial view to the elements around the hotel.