Kerja Sepenuh Masa, Service desk di RAPSYS TECHNOLOGIES PTE LTD - Maukerja

We're Hiring: Service Desk!

Join our team as a Service Desk professional and be the first point of contact for IT support in a dynamic office environment. You will play a key role in resolving technical issues, providing exceptional customer service, and ensuring smooth operations across our organization.

Location: Singapore, Singapore
Work Mode: Work from Office
Role: Service Desk

What You'll Do:
️ Respond to user requests and troubleshoot IT issues
Resolve hardware, software, and network problems
Provide timely customer support via phone, email, or in person
Log incidents and track resolution progress
️ Escalate complex issues to relevant teams
Maintain documentation of solutions and procedures

What We're Looking For:
Minimum 1 year of experience in a service desk or IT support role
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal abilities
Experience with common operating systems (Windows/Mac) and office applications
Ability to work independently in a fast-paced environment

Eager to deliver great IT support? Apply now and be part of our growing team!