Kerja Kerja Dari Rumah Lead Batch Operations Engineer, Gaji tinggi MYR 10,000 di Cornerstone Infocomm Federal Territory - Maukerja

JOB RELATIONSHIP:

The job holder reports to the Manager, Data Centre & IT Service Management, and supports the Data Centre and Identity Management (IDM) functions within Technology & Operations.

JOB FUNCTIONS:

The job holder supports the Data Centre and Identity Management (IDM) functions within Technology & Operations.

The role works closely with the Data Centre Manager, IDM team, Infrastructure teams, vendors, and internal stakeholders to support operational activities, governance, reporting, vendor management, procurement, and documentation for Data Centre and IDM services.

JOB RESPONSIBILITIES:

Data Centre Operations Support

a) Support the day-to-day administration and coordination of Data Centre operations and activities.

b) Assist in the management of offsite tape storage services, including tape retrieval requests, inventory reconciliation, and secure media disposal activities.

c) Assist the Data Centre Manager in coordinating maintenance activities, vendor engagements, and operational follow-ups.

Contract, Procurement & Financial Administration

d) Administer Data Centre and ITSM related contracts, maintenance agreements, renewals, and service subscriptions.

e) Support procurement activities, including preparation of purchase requests, quotation reviews, purchase orders, and invoice processing.

f) Track budget utilisation, expenditure, billing, and cost allocation for Data Centre and ITSM services.

g) Liaise with vendors and internal stakeholders to ensure timely delivery of services and fulfilment of contractual obligations.

Governance, Documentation & Reporting

h) Maintain and update operational procedures, standards, guidelines, and governance documentation.

i) Coordinate periodic reviews of processes and documentation to ensure accuracy and compliance with organisational requirements.

j) Prepare operational, management, inventory, audit, and governance reports.

k) Support audit, compliance, and risk assessment activities by coordinating document reviews, evidence collection, and follow-up actions.

l) Track and follow up on action items arising from audits, reviews, assessments, and operational meetings.

Identity Management (IDM) Support

m) Conduct periodic reviews of access provisioning activities performed by the IDM team.

n) Support Identity Management (IDM) operational and administrative activities as required.

o) Provide coordination and administrative support for IDM-related initiatives, upgrades, assessments, and operational activities.

p) Assist in requirements review, system testing, User Acceptance Testing (UAT), and implementation activities relating to IDM enhancements and projects.

General Responsibilities

q) Support Data Centre, IDM, and ITSM projects and initiatives as assigned.

r) Prepare management reports, presentations, and status updates for stakeholders and management. Perform any other duties and administrative responsibilities assigned by the Manager, Data Centre & IT Service Management. 5. 6. 7.

EXPERIENCE:

a) Minimum 5-7 years of experience in Data Centre Operations, Infrastructure Operations, Identity Management, IT Operations, or related areas.

b) Experience in procurement, vendor management, contract administration, or operational support functions.

c) Experience in documentation management, reporting, and governance activities.

d) Exposure to Identity Management, user access management, or information security processes will be advantageous.

COMPETENCIES:

a) Good understanding of Data Centre operations, ITIL processes, and IT operational support processes.

b) Basic knowledge of Identity and Access Management (IAM/IDM) concepts and processes.

c) Strong organisational, coordination, and administrative skills.

d) Experience in procurement, budget tracking, and vendor coordination.

e) Good documentation and report-writing skills.

f) Proficient in Microsoft Office applications, including Excel, PowerPoint, and SharePoint.

g) Good communication and stakeholder management skills.

h) Able to work independently and manage multiple tasks effectively.

i) Strong attention to detail with the ability to manage documentation, inventories, contracts, and operational records accurately.

Preferred Certifications:

a) ITIL Foundation

b) CDCP (Certified Data Centre Professional) or equivalent

c) Relevant Identity Management or Information Security certifications (advantageous)

Pay: RM8,000.00 - RM10,000.00 per month

Experience:

• relevant working: 2 years (Required)

Work Location: Hybrid remote in Mid Valley City