- Kuala Lumpur Federal Territory Malaysia
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Kuala Lumpur
12 Months contract, renewable
Salary offered: RM 18,000 - RM 24,000
Experience: 9+ years of AD IN CYBER SECURITY Domain
Role Overview
Leads governance of security services delivery governance for Western Digital under Schedule A.7, using Delivery Governance.
Required Skills and Experience
• Service level management against Schedule P – Performance Management (times in Pacific Time)
• Security incident escalation and critical-situation coordination
• Multi-supplier coordination with WD help desks and service areas
• Disaster recovery planning for managed security services
• Appropriately skilled personnel with applicable certifications as required by WD; WD may review and approve Key Personnel
Key Responsibilities
• Coordinate Security Service delivery with WD help desks, other service-area support groups, WD Suppliers and appropriate third parties; ensure effective communication and integration within Supplier teams
• Report performance against Service Levels; ensure services meet the minimum Service Levels in Schedule P (all times Pacific Time)
• Assess and identify risks, and recommend mitigation, for proposed Changes to Supplier-managed security infrastructure
• Inform WD immediately of any vulnerability, weakness or security breach with a recommended solution or mitigation; notify WD of security violations within 24 hours
• Serve as WD’s escalation point of contact (alternate to the Supplier hotline), responsible for emergency Security Incident response, Critical Situations and audit coordination
• Provide WD access to security dashboards and deliver reports as defined in the SoW and Reports Exhibit
• Provide a quarterly evaluation of Supplier performance including audit results and certification status; review roles and responsibilities with WD at least every 12 months
• Provide qualified, appropriately skilled and certified personnel; WD may review and approve Key Personnel
• Provide the Disaster Recovery Plan for managed security services, integrated with other service areas and third parties
• Identify, develop and implement Supplier process improvements; participate in WD cross-functional and Dependency meetings and inform other service areas of security-related activities
Key Customer Dependencies
WD approves Supplier exception requests , provides Change Approval Board approvals (#38), conducts independent review of Supplier-closed alerts, RCAs, vulnerability exceptions, evidence handling and performance data , and reviews/approves the Disaster Recovery Plan and updates
Peringatan Penting
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