Daily Workflow
: Manage opening and closing procedures, maintain store cleanliness, and handle workflow.
Facility Maintenance
: Keep the store and storage areas tidy, organized, and compliant with health and safety standards.
Vendor & Supply Relations
: Collaborate with suppliers and vendors to source products, manage deliveries, and handle orders.
Staff Management & Leadership
Recruitment & Training
: Recruit, hire, train, and evaluate employees.
Product Knowledge
: Train the team on ingredient safety, skincare/makeup benefits, and sales techniques.
Scheduling & Supervision
: Build and maintain staff schedules, supervise daily floor activity, and monitor individual performance against store goals
Sales Targets
: Monitor store-wide sales goals, track profits and expenses, and prepare performance reports.
Visual Merchandising
: Plan store layouts, design promotional displays, and keep shelves and product testers organized and sanitized
Promotions & Events
: Coordinate special in-store promotions, product launches, or visits from beauty experts
: Track inventory levels, handle stock-taking, and reduce losses from shrinkage, damage, or overstocking.
Bookkeeping
: Maintain basic records of cash flow, payroll, and operational expenditures.
: Greet shoppers, conduct high-level consultations when needed, and resolve customer complaints or escalations.
Policy & Safety Enforcement
: Enforce company policies, security routines, and local retail safety regulations.