- Paya Lebar Road Geylang Southeast (Singapore) Singapore
Kerja Sepenuh Masa Sales Support Manager (Freight Forwarding), Gaji tinggi SGD 6,000 di HAROLD CONSULTANCY Southeast (Singapore) - Maukerja
Sales Support Manager (Freight Forwarding)
HAROLD CONSULTANCY
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Location: Singapore
Industry: Freight Forwarding & Logistics
About the Role:
We are partnering with a leading global freight forwarding and logistics company to appoint a Sales Support Manager. You will be the backbone of the sales department, bridging the gap between Operations and Business Development. Your focus will be on driving auto-rating efficiency, managing global RFQs, ensuring billing accuracy, and providing vital support to the sales team to help them close deals and optimize profit and loss.
Key Responsibilities:
Sales Support & Tender Management:
Provide comprehensive support to the entire sales department with client freight requests, understanding their requirements to help close deals and optimize P&L.
Analyze sales opportunities and negotiate with procurement to improve hit rates.
Support Tender Management alongside Business Development and stakeholders to provide competitive solutions and offers.
Maintain a working folder of updated and competitive costs.
Support sales initiative campaigns and increase overall hit rate and market share.
Key Account Support & RFQs:
Orchestrate multi-country opportunities and support global RFQs.
Provide quotations to customers aligned with their freight management needs, company SOPs, and industry policies to ensure compliance and increase revenue.
Contribute to the development of departmental KPIs for auto-rating and quoting efficiency.
Ensure ongoing communication and alignment between Operations and Business Development to ensure optimum profitability and compliance of billing accuracy.
Process, EDI & Training:
Drive EDI processes with the Core team and BPO as a Key User to minimize auto-rating issues.
Improve the utilization of eService tools through training, education, and compliance.
Provide training and guidance to Sales Support Executives to ensure EDI compliance and higher success in closing opportunities.
Support the implementation of the Global Sales Process, including training and compliance.
Enforce commercial rules and increase consistency of services and pricing.
Key Requirements:
5-10 years of working experience, preferably in the Freight Forwarding industry.
Pro-active, solution-oriented, and hands-on.
Ability to work independently and within a (virtual) team environment.
Ability to translate customer needs into business-supporting solutions.
Strong time and task management skills, able to plan, organize, and handle multiple assignments.
Communicative, able to build trustful relationships across cultural differences and geographical distance.
Well-organized with an interest in developing structures, methods, and tools.
Pragmatic, flexible, and able to establish effective working relationships.
To Apply (via Harold Consultancy)
For a confidential discussion, please submit your detailed CV to Lorvz Concepcion at *************
Harold Consultancy is a dedicated recruitment agency serving Singapore's dynamic job market. We partner with both leading companies and talented individuals to build strong, successful teams across various industries.
Our mission is simple: to understand your career goals and match you with roles where you can thrive and grow. Whether you are taking your first career step or are an experienced professional seeking your next challenge, we provide personalised support throughout your job search.
We believe in a transparent, respectful, and efficient process. Our consultants take the time to listen to your aspirations, prepare you for interviews, and guide you toward opportunities that align with your skills and ambitions.
Let us help you find the role that’s right for you.
Explore current opportunities with us or submit your resume to start a conversation.
Visit:
*************
Industry: Freight Forwarding & Logistics
About the Role:
We are partnering with a leading global freight forwarding and logistics company to appoint a Sales Support Manager. You will be the backbone of the sales department, bridging the gap between Operations and Business Development. Your focus will be on driving auto-rating efficiency, managing global RFQs, ensuring billing accuracy, and providing vital support to the sales team to help them close deals and optimize profit and loss.
Key Responsibilities:
Sales Support & Tender Management:
Provide comprehensive support to the entire sales department with client freight requests, understanding their requirements to help close deals and optimize P&L.
Analyze sales opportunities and negotiate with procurement to improve hit rates.
Support Tender Management alongside Business Development and stakeholders to provide competitive solutions and offers.
Maintain a working folder of updated and competitive costs.
Support sales initiative campaigns and increase overall hit rate and market share.
Key Account Support & RFQs:
Orchestrate multi-country opportunities and support global RFQs.
Provide quotations to customers aligned with their freight management needs, company SOPs, and industry policies to ensure compliance and increase revenue.
Contribute to the development of departmental KPIs for auto-rating and quoting efficiency.
Ensure ongoing communication and alignment between Operations and Business Development to ensure optimum profitability and compliance of billing accuracy.
Process, EDI & Training:
Drive EDI processes with the Core team and BPO as a Key User to minimize auto-rating issues.
Improve the utilization of eService tools through training, education, and compliance.
Provide training and guidance to Sales Support Executives to ensure EDI compliance and higher success in closing opportunities.
Support the implementation of the Global Sales Process, including training and compliance.
Enforce commercial rules and increase consistency of services and pricing.
Key Requirements:
5-10 years of working experience, preferably in the Freight Forwarding industry.
Pro-active, solution-oriented, and hands-on.
Ability to work independently and within a (virtual) team environment.
Ability to translate customer needs into business-supporting solutions.
Strong time and task management skills, able to plan, organize, and handle multiple assignments.
Communicative, able to build trustful relationships across cultural differences and geographical distance.
Well-organized with an interest in developing structures, methods, and tools.
Pragmatic, flexible, and able to establish effective working relationships.
To Apply (via Harold Consultancy)
For a confidential discussion, please submit your detailed CV to Lorvz Concepcion at *************
Harold Consultancy is a dedicated recruitment agency serving Singapore's dynamic job market. We partner with both leading companies and talented individuals to build strong, successful teams across various industries.
Our mission is simple: to understand your career goals and match you with roles where you can thrive and grow. Whether you are taking your first career step or are an experienced professional seeking your next challenge, we provide personalised support throughout your job search.
We believe in a transparent, respectful, and efficient process. Our consultants take the time to listen to your aspirations, prepare you for interviews, and guide you toward opportunities that align with your skills and ambitions.
Let us help you find the role that’s right for you.
Explore current opportunities with us or submit your resume to start a conversation.
Visit:
*************
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