We are looking for a highly organised, detail-oriented and responsible Admin Executive to join our growing team.
The successful candidate will be responsible for managing daily administrative operations, processing insurance and roadtax transactions, maintaining accurate records, preparing reports, and coordinating with internal departments and external service providers.
This position requires strong multitasking abilities, problem-solving skills, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities
1. Insurance & Roadtax Processing
- Handle daily motor and non-motor insurance processing, including new applications, renewals and policy issuance.
- Process roadtax renewals and transactions through the MYEG system.
- Verify insurance policies, roadtax activation status and transaction records to ensure accuracy.
- Prepare insurance quotations and comparisons for new and renewal cases.
- Coordinate with insurance providers, MYEG representatives and relevant parties to resolve processing issues.
- Arrange roadtax deliveries through appointed courier and delivery service providers, including monitoring delivery status.
- Support insurance and roadtax processing requirements for corporate clients and sub-agents.
- Ensure all transactions are processed accurately, comply with company SOPs and meet established deadlines.
- Identify processing errors and take appropriate corrective action.
2. Administrative & Reporting Duties
- Prepare and maintain daily and monthly production reports for Motor and MYEG transactions.
- Maintain accurate records of insurance premiums, transactions and sales-related activities.
- Update and manage company databases, Excel spreadsheets and Google Drive records.
- Prepare monthly insurance renewal lists and distribute them to the sales team.
- Monitor outstanding administrative and processing matters to ensure timely follow-up.
- Coordinate with the Sales, Accounts and Operations teams to ensure smooth daily business operations.
- Prepare and submit relevant transaction reports and supporting documents to the Accounts Department.
- Ensure all administrative documents are properly organised, maintained and handled confidentially.
- Follow company policies, standard operating procedures (SOPs) and internal guidelines.
- Support continuous improvement of administrative workflows and operational efficiency.
Job Requirements
- Minimum Diploma in Business Administration, Management, Finance, Insurance or a related field.
- Previous experience in administration, insurance processing or operations support is an added advantage.
- Proficient in Microsoft Office, particularly Microsoft Excel, and Google Workspace.
- Strong organisational, time management and multitasking skills.
- Good communication skills in Bahasa Malaysia and English.
- Detail-oriented, responsible, proactive and able to work independently.
- Able to work under pressure and meet deadlines.
- Good problem-solving skills with a positive working attitude.
- Preferred Skills
- Experience in motor insurance, non-motor insurance or roadtax processing.
- Familiarity with MYEG systems and insurance-related documentation.
- Experience in data entry, reporting and record management.
- Ability to coordinate effectively across multiple departments.
Why Join Us?
- Opportunity to gain experience in the insurance and takaful industry.
- Supportive and team-oriented working environment.
- Career development and professional growth opportunities.
- Exposure to insurance operations, customer service and business administration.
Pay: RM1,700.00 - RM1,800.00 per hour
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
Work Location: In person