Kerja Sepenuh Masa Waiter- Waitress, Gaji tinggi MYR 1,700 di Ibis Melaka Hotel Melaka - Maukerja

Key Responsibilities

1. Amenity Preparation & Setup

• Prepare and arrange all room amenities according to daily amenity orders and guest profiles.
• Ensure correct setup, presentation, and quality of fruits, chocolates, beverages, and special decorations.
• Check freshness, cleanliness, and quality of all items before delivery.
• Follow portion control and hotel presentation standards.

2. Delivery & Guest Interaction

• Deliver amenities to guest rooms in a timely and professional manner.
• Coordinate with Front Office and Housekeeping to ensure room readiness before delivery.
• Greet guests courteously and explain amenity items when required.
• Handle guest requests or feedback professionally and inform supervisors when necessary.

3. Coordination & Communication

• Coordinate with Kitchen, Stewarding, Housekeeping, and Front Office regarding amenity orders.
• Verify daily VIP and special occasion lists.
• Ensure last-minute requests are handled efficiently.

4. Inventory & Cost Control

• Monitor amenity stock levels and inform supervisor for replenishment.
• Ensure proper storage of fruits, beverages, and amenity items.
• Minimize wastage and maintain proper rotation (FIFO).

5. Hygiene & Compliance

• Follow food safety and hygiene standards in line with HACCP procedures.
• Maintain cleanliness of preparation and storage areas.
• Ensure compliance with hotel grooming and uniform standards.

6. Reporting & Documentation

• Maintain amenity logbook or checklist.
• Report discrepancies or missing items immediately.
• Assist in monthly inventory counting when required.

Qualifications

• High school diploma or equivalent.
• Minimum 1–2 years experience in F&B service or Room Service.
• Basic knowledge of food handling and hygiene standards.
• Good communication skills in English (additional languages are an advantage).
• Strong attention to detail and presentation.
• Good coordination and time management skills.
• Ability to work flexible shifts, including weekends and holidays.

Pay: From RM1,700.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person