Job Summary
Support the sales team by managing customer enquiries, preparing quotations, processing sales orders, and building strong customer relationships to drive sales and ensure smooth order fulfilment.
Responsibilities
- Manage customer enquiries via email, online channels, and walk-ins to provide clear and helpful information promptly.
- Prepare accurate quotations, product information, and relevant sales documentation to support sales opportunities.
- Follow up on quotations, orders, and enquiries to understand customer needs and convert leads into confirmed sales.
- Process sales orders efficiently and provide timely updates to customers to ensure smooth order fulfilment.
- Develop product knowledge to answer product-related questions and consult the technical team for detailed specifications or clarifications are required.
- Build and maintain positive customer relationships through timely, responsive support that enhances satisfaction and fosters long-term partnerships.
Preferred competencies and qualifications
- Higher Nitec or Diploma in Engineering, Business, or a related discipline. Candidates with relevant sales-support, customer-service or order management experience will also be considered.
- At least one year of experience in sales, customer service, sales coordination, or a related role is preferred.
- Comfortable handling customer enquiries, preparing quotations, and coordinating sales-related activities.
- Knowledge of industrial networking, edge connectivity, or computing solutions is advantageous but not essential as product training will be provided.
- Positive and proactive attitude with a genuine interest in sales and strong commitment to delivering excellent customer experiences
Other Information
Benefits
- 5-day work week (Monday to Friday, 9:00 AM – 6:00 PM)
- Annual and medical leave, AWS, variable bonus
- Structured product training provided
- Salary Range $2,800-$4,000
Application Interested candidates can send your resume to *************