Job Summary
We are seeking an experienced, visionary, and results-driven F&B General Manager to lead operations, strategy, and growth of our F&B establishment, managing teams, financial performance, service standards, and regulatory compliance.
Responsibilities
Oversee daily operations across all F&B outlets to deliver consistent, high-quality guest experiences
Enforce hygiene, food safety, and operational standards in compliance with SFA and MOM regulations
Optimize operational efficiency, inventory control, and supplier/vendor management to reduce waste and control costs
Manage full Profit & Loss (P&L) performance, drive revenue growth, and control labor and food costs
Prepare annual operating budgets, sales targets, and monthly financial forecasts to support business planning
Analyze sales data, POS reports, and market trends to optimize menu pricing and profitability
Lead recruitment, training, performance evaluations, and career development for service and kitchen teams
Cultivate a positive, collaborative, and professional work environment to retain top talent
Collaborate with Executive Chef and Bar Managers to develop exceptional dining and beverage concepts
Partner with marketing teams to design promotional campaigns, guest retention strategies, and seasonal events
Engage actively with guests to collect feedback and resolve service escalations promptly
Required competencies and certifications
Proven experience managing P&L, budgeting, and cost optimization in the hospitality sector
Proficiency in modern F&B Point-of-Sale (POS) systems (e.g., Toast, Lightspeed, OpenTable) and inventory software
Sound understanding of SFA health codes, liquor licensing, labor laws, and workplace safety (WSH) standards
Preferred competencies and qualifications
Diploma or Bachelor’s Degree in Hospitality Management, Culinary Arts, Business Administration, or related field
Minimum 3 years of senior leadership experience in a high-volume restaurant, hotel F&B division, or multi-outlet dining venue
Exceptional interpersonal, communication, and conflict-resolution skills to lead teams and manage guest relations
Strong business acumen with the ability to perform effectively under high-pressure, fast-paced environments