Kerja Sepenuh Masa, Customer Projects Manager di Airswift - Maukerja

The Projects Manager is responsible for leading aircraft maintenance projects from planning through to aircraft release, acting as the primary point of contact between customers and internal stakeholders. This role ensures projects are delivered safely, on time, within budget, and to the highest quality standards while maintaining exceptional customer satisfaction.

Working closely with Engineering, Production, Supply Chain, Finance, and Operations teams, the successful candidate will coordinate resources, manage project risks, oversee commercial performance, and drive effective communication throughout the maintenance lifecycle. The role requires strong project management capabilities, commercial awareness, and the ability to manage multiple priorities in a fast-paced MRO environment.

The ideal candidate will possess strong aviation maintenance knowledge, excellent stakeholder management skills, and a proactive approach to problem-solving. They should be comfortable managing customer expectations, driving operational excellence, and identifying opportunities for continuous improvement while ensuring compliance with all regulatory and company requirements.

Key Responsibilities

• Lead aircraft maintenance projects from initiation through successful release to service.
• Act as the primary customer interface, managing communication, expectations, and project updates.
• Monitor project schedules, budgets, profitability, risks, additional work requests, and milestones.
• Coordinate with Engineering, Production, Supply Chain, and Finance teams to ensure successful project delivery.
• Ensure all regulatory requirements, documentation, invoicing, and project closure activities are completed accurately and on time.
  
  

Key Requirements

• Degree qualification or equivalent aviation industry experience.
• Minimum 4 years of experience within aviation, preferably in an MRO or aircraft maintenance environment.
• Strong understanding of aircraft maintenance operations, project management, and customer service.
• Proven ability to manage multiple stakeholders, priorities, and deadlines in a dynamic environment.
• PMP, PRINCE2, or similar project management certification is highly advantageous.