Job Summary
Coordinate and support daily sales operations by processing orders, liaising with customers and internal teams, preparing reports, and resolving sales issues to ensure smooth business activities and help achieve sales targets.
Responsibilities
Coordinate daily sales operations to maintain smooth business activities and support sales targets
Process sales orders, quotations, invoices, and delivery orders accurately to ensure timely fulfillment
Communicate with customers to address orders, deliveries, and sales-related enquiries promptly
Collaborate with warehouse, logistics, and operations teams to ensure timely order fulfillment
Monitor sales orders and follow up on outstanding deliveries and customer requests to maintain service quality
Maintain and update customer records, sales transactions, and relevant documentation accurately
Prepare daily, weekly, and monthly sales reports for management to track performance
Assist in monitoring inventory levels and coordinate stock replenishment to avoid shortages
Handle customer feedback and resolve sales-related issues promptly to enhance customer satisfaction
Support the sales team by improving operational efficiency and contributing to sales targets
Coordinate with internal departments to ensure smooth workflow and effective communication
Perform other duties as assigned by management to support business needs
Preferred competencies and qualifications
Minimum GCE 'O' Level, Diploma or equivalent qualification
Relevant experience in sales coordination, administration, or operations
Proficient in Microsoft Office, particularly Excel
Good communication and organisational skills demonstrated in sales or administrative contexts
Ability to multitask and work independently in a fast-paced environment
Detail-oriented and responsible in handling sales documentation and customer interactions