Kerja Sepenuh Masa, Head of Hospital Operations - Support di Andorra Women And Children Hospital Selangor - Maukerja

The Role

Provides strategic leadership and operational oversight for non-clinical support services within the hospital, ensuring smooth and efficient delivery through cost-effective management, digital enablement, and resourceful utilization of hospital facilities and support services.

Key Responsibilities

1. Leadership & Operations Management

• Work closely with the Management team to communicate, integrate, and implement company strategies, goals, and objectives.
• Ensure full compliance with Ministry of Health regulations, statutory requirements, and hospital quality accreditation standards.
• Have knowledge and experience in Information Technology (IT), Customer Service, Facilities Management, Procurement, Security, and Occupational Safety & Health.
• Set team KPIs, run weekly huddles, and ensure alignment with the growth plan.
• Build a high-performance team by overseeing hospital support operations with a strong focus on quality, cost-effectiveness, facility service support, and premium patient care.

2. Management of Budgetary Controls & Assisting Business Plan

• Undertake assignments including cost-benefit analysis, board papers, major CAPEX feasibilities, and recommendations.
• Prepare annual operating, capital, and cash flow budgets that provide for operational expenditures and forecasts.
• Drive continuous quality improvement initiatives to enhance patient satisfaction and operational efficiency across support services.
• Assist management with strategic business planning and development, with emphasis on operational improvements and business growth.

Requirements

• Bachelor’s Degree in Management, Business Administration, Healthcare Management, or a related field.
• Minimum ten (10) years of relevant experience, preferably in a healthcare/hospital environment.
• Experience in hospital digitalization and workflow automation projects.
• Experience leading a team, focusing on execution, and the ability to be responsive, agile, and resilient.
• Strong leadership, problem-solving, and project management skills.
• Good communication and stakeholder management skills.

How to Apply

Ready to make an impact?

Email your CV to ************* and be part of ANDORRA Women & Children Hospital.

Benefits:

• Additional leave
• Cell phone reimbursement
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person