Kerja Sepenuh Masa, Service Technician di Mastersteel Medical Selangor - Maukerja

Company Description Mastersteel Medical Sdn Bhd is a Malaysia-based manufacturer specializing in medical beds and accessories for healthcare facilities. The company positions itself as a solutions provider, supporting hospitals in delivering an optimal patient experience through reliable equipment and services. With state-of-the-art manufacturing machinery and a skilled, proven team, Mastersteel Medical is committed to strict quality standards and meticulous attention to detail. The organization has built a strong reputation in the market as a trusted provider of medical solutions, offering durable products and dependable support to healthcare partners.
Role Description The Service Technician is a full-time, on-site role based in Ampang, responsible for supporting the installation, maintenance, and repair of medical beds and related equipment at customer facilities. Day-to-day tasks include performing scheduled preventive maintenance, diagnosing equipment issues, and carrying out corrective repairs to ensure safe and reliable operation. The role involves conducting field service visits, documenting service activities, and providing clear technical feedback to the internal team. The Service Technician will interact with hospital staff and other customers, offering professional support, training on proper equipment use, and timely responses to service requests. This position also includes maintaining tools and parts inventory, following safety and regulatory guidelines, and contributing to continuous improvement of service processes.
Qualifications

• Strong Maintenance & Repair skills, with the ability to perform routine and corrective Maintenance on medical equipment.
• Proficiency in Troubleshooting techniques to diagnose mechanical and basic electrical issues efficiently.
• Experience in Field Service, including on-site visits, installation, and commissioning of equipment at customer locations.
• Solid Customer Service skills, with the ability to communicate clearly, manage expectations, and provide professional support to hospital staff.
• Relevant technical education or certification in mechanical, electrical, or biomedical engineering (or equivalent practical experience).
• Ability to read technical manuals, schematics, and work instructions, and to produce accurate service reports.
• Comfort with hands-on work, including lifting and handling equipment, and adherence to workplace safety and infection control practices.
• Valid driver’s license and willingness to travel to customer sites within the region as needed.
• Previous experience servicing medical or industrial equipment is an advantage.
• Ability to work independently, manage priorities, and collaborate effectively with cross-functional teams.