Kerja Sepenuh Masa, Home Mortgage Consultant di Maybank Federal Territory - Maukerja

Company Description Maybank Group is a leading financial services provider in Malaysia, serving consumers, investors, entrepreneurs, non-profit organizations, and corporations. With over 2,400 branches and offices across 20 countries, Maybank has the largest network among Malaysian banks and serves more than 22 million customers. It is the only regional bank with a presence in all 10 ASEAN countries, offering broad opportunities for cross-border collaboration and career growth. The Group focuses on strengthening its core business, delivering innovation, and providing superior customer value, supported by effective IT operations and strong performance management. Maybank is committed to attracting and developing talent and views its people as key to achieving its strategic aspirations.

Role Description This is a full-time, on-site Mortgage Consultant role based in Kuala Lumpur. The Home Mortgage Consultant will advise customers on mortgage products, assess their financing needs, and recommend suitable home loan solutions in line with Maybank’s policies and regulatory requirements. Daily responsibilities include handling mortgage inquiries, conducting loan eligibility assessments, preparing and processing loan applications, and coordinating with internal teams for credit evaluation and approval. The role involves maintaining accurate records, following up with customers throughout the application and approval process, and ensuring timely completion of documentation and disbursement. The consultant will also contribute to sales targets, build strong customer relationships, and uphold high standards of service, compliance, and professionalism.

Qualifications

• Candidates should possess strong knowledge of the mortgage industry and a solid understanding of mortgages.
• Candidates should possess excellent customer service skills and the ability to build trust-based relationships.
• Candidates should possess experience with loans and basic to intermediate finance concepts.
• Candidates should possess effective communication, negotiation, and interpersonal skills.
• Candidates should possess attention to detail and accuracy in handling documentation and regulatory requirements.
• Relevant experience in retail banking, mortgage sales, or financial advisory is beneficial.
• A diploma or degree in finance, business, economics, or a related field is preferred.
• Ability to work in a fast-paced, target-driven environment and collaborate with cross-functional teams.
• Proficiency in relevant banking systems and basic office software is an advantage.