Kerja Sepenuh Masa OPERATION INTERN - WOLO KL, Gaji tinggi MYR 700 di MAGMA HOSPITALITY MANAGEMENT SDN BHD Federal Territory - Maukerja

Key Responsibilities

• Assist the Front Office team with daily operational tasks, including guest check-in, check-out, reservations, and guest inquiries.
• Support the delivery of excellent guest service by attending to guest requests and providing assistance when required.
• Assist with coordinating daily housekeeping operations, including room status updates, room inspections, and cleanliness standards.
• Support the Housekeeping team in monitoring room readiness, cleanliness, and the maintenance of guest rooms and public areas.
• Assist in coordinating communication between Front Office, Housekeeping, Engineering, and other hotel departments to ensure smooth daily operations.
• Support administrative tasks, including filing, data entry, document preparation, record keeping, and updating operational reports.
• Assist in maintaining guest records, operational documents, checklists, and departmental files.
• Help monitor and replenish office supplies, housekeeping materials, and other operational necessities.
• Assist in handling guest feedback, complaints, and special requests professionally under the supervision of the respective departments.
• Support the coordination of daily hotel activities and ensure operational procedures are followed.
• Assist with preparing daily reports, occupancy updates, room status reports, and other departmental documentation.
• Participate in departmental meetings, briefings, and operational training sessions when required.
• Maintain a professional appearance, positive attitude, and good communication when interacting with guests and colleagues.
• Perform other operational and administrative duties as assigned by the respective departments

Qualifications

• Currently pursuing or recently completed a Diploma or Degree in Hospitality Management, Hotel Management, Tourism, Business Administration, or a related field.
• Open to students seeking an internship placement in Hotel Operations.
• No prior hotel experience required; experience in customer service, administration, or hospitality is an advantage.
• Friendly, approachable, responsible, and passionate about the hospitality industry.
• Good communication and interpersonal skills in English and Bahasa Malaysia.
• Basic computer skills and familiarity with Microsoft Office (Word, Excel, and PowerPoint).
• Well-organized, detail-oriented, proactive, and willing to learn.
• Able to work independently as well as collaboratively with different departments.
• Possess a positive attitude and strong problem-solving skills.
• Comfortable working in a fast-paced hotel environment and assisting with operational duties, including weekends, public holidays, and shift schedules when required.
• Willing to learn and gain hands-on experience in Front Office, Housekeeping, and hotel administration.

Pay: RM500.00 - RM700.00 per month

Work Location: In person