Purpose Statement: Provide leadership, expertise and best practice to set Region and Business Units up for success in respect of New Product Introductions (NPIs). To achieve this the role will engage and provide support to customer management and business development to secure wins, site operations to find creative ways to accelerate NPIs, and overall serve as the coordination point for global and cross-functional collaboration in support of NPIs.
Key Job Accountabilities:
- Establish best practices and standard work to support successful NPIs. Do this by capturing lessons learned from previous NPIs, defining standard processes, metrics, dashboards, templates, RASCI, governance, etc. and ensuring continuous improvement to NPI capabilities.
- Lead and coordinate cross-functional collaboration within Plexus, to ensure coordinated engagement in respect of NPIs, with both existing and new customers. Do this by building and leveraging relationships across all Plexus functions, and gaining buy-in to standard processes, tools and methods, so as to ensure the right resources, equipment and tools are made available to successfully execute on NPIs.
- Facilitate the setting and management of expectations within Plexus, and with Customers, to enable successful engagement and product launch. Do this by ensuring transparency and alignment in respect of key metrics; including revenue, cost, delivery and quality.
- Establish and lead cross-functional NPI teams for identified high priority customers. Do this by coordinating internally to ensure success of NPIs, and by finding creative ways to shorten NPI timelines.
- Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
Education/Experience Qualifications:
- Bachelor’s Degree with 15 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.
- Project Management certification preferred.
- Experience in Manufacturing and EMS.
- Experience in a Customer facing role.
- Formal Site, Operations and/or Functional leadership experience.
Other Qualifications:
- Strong computer skills and literacy
- Excellent organizational and planning skills
- Excellent verbal and written communication skills
- Strong project management skills
- Self-motivated, with the ability to work independently
- Strong ability to lead via influence and credibility