Kerja Sepenuh Masa, Admin – Settlement di Koperasi Perkhidmatan Berhad (KOHIDMAS) Selangor - Maukerja

Job Purpose

To manage and process customer early settlement requests accurately and efficiently, while providing general administrative support to the Operations & Credit Department as required.

Key Responsibilities

1. Early Settlement Administration

• Receive and process customer requests for early settlement of financing facilities.
• Coordinate with the Accounts Department to obtain and verify settlement calculations.
• Prepare and issue settlement statements to customers, including monitoring validity periods and handling requests for extensions or reissuance where applicable.
• Respond to customer enquiries and follow up on outstanding documents, payment status, and proof of payment.
• Maintain updated records and ensure all settlement cases are properly documented and followed up.

2. Documentation and Record Management

• Maintain proper filing of settlement statements, payment receipts, correspondence, and supporting documents.
• Ensure customer records are accurate, complete, confidential, and readily accessible for reference and audit purposes.

3. General Administrative Support

• Assist with routine administrative tasks, including data entry, document preparation, filing, and report compilation.
• Provide administrative assistance for departmental operations and audit-related requirements when necessary.
• Perform other reasonable ad-hoc administrative duties as assigned by the superior.

Qualifications and Requirements

• Minimum Diploma in Business Administration, Finance, or a related field.
• Good administrative, organisational, and communication skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Detail-oriented, responsible, and able to manage multiple tasks efficiently.
• Relevant experience in administration, financing, or customer service is an advantage.

Location: Phileo Damansara 1, Petaling Jaya, Selangor.

Employment Type: Full-time