Kerja Sepenuh Masa, Risk - Compliance Representative – KYC di PERSOL Outsourcing Federal Territory - Maukerja

Job Title: Risk & Compliance Representative – KYC

Employment Type: Contractual

Work Location: Bangsar, Kuala Lumpur

Experience: KYC Experience Required

Job Summary:

We are seeking a Risk & Compliance Representative with hands-on experience in Know Your Customer (KYC) processes to support customer onboarding and ongoing customer reviews. The role focuses on KYC screening, verification, risk assessment, documentation review, and identifying potential compliance risks in accordance with internal policies and regulatory requirements.

Job Description / Responsibilities:

• Perform KYC screening, risk assessment, and verification for new and existing customers.
• Conduct searches across internal and third-party databases for KYC and compliance screening.
• Review customer information and supporting documentation in accordance with internal policies and guidelines.
• Conduct periodic reviews of existing customers and ensure KYC information is accurate and up to date.
• Identify and escalate potential risk indicators, discrepancies, and compliance concerns, including PEP, sanctions, and adverse news.
• Liaise with relevant Business Units and stakeholders to obtain and manage KYC documentation.
• Maintain accurate KYC records and ensure reviews are completed within the required turnaround time.

Required Qualifications:

Mandatory:

• Hands-on experience in KYC (Know Your Customer) is mandatory.
• Good command of English and Bahasa Malaysia, both written and verbal.
• Strong attention to detail, analytical, and problem-solving skills.
• Ability to identify and escalate potential risks or compliance concerns.
• Willingness to work on a rotational shift.

Nice-to-Have:

• Experience in AML, CDD, EDD, or financial crime compliance.
• Experience in banking, financial services, or fintech.
• Knowledge of PEP, sanctions, and adverse news screening.
• Familiarity with KYC screening tools or case management systems.

Working Details:

• Contract Duration: 12 Months
• Work Mode: On-site
• Working Hours: Monday to Friday, with two shifts: 9:00 AM to 6:00 PM and 9:00 PM to 6:00 AM, with applicable shift allowance. The role will transition to a 24/7 rotational shift arrangement in the future, based on 5 working days and 2 days off, with shift rotation every 2 months. Rotational shift hours are as follows:

Morning: 7:30 AM to 4:30 PM / 9:00 AM to 6:00 PM / 11:00 AM to 8:00 PM

Afternoon: 1:30 PM to 10:30 PM / 4:30 PM to 1:30 AM

Night: 8:00 PM to 5:00 AM / 10:30 PM to 7:30 AM

Weekend and Public Holiday work may be required depending on the assigned schedule, with applicable weekend and Public Holiday rates.