About the role
Lead and manage the APAC IT Infrastructure team across multiple locations, providing strategic direction, resource planning, coaching, performance management, and capability development. Own the overall availability, performance, and reliability of IT infrastructure services throughout APAC, including end-user computing, laptops, workplace technology, network services, Wi-Fi, server infrastructure, cloud platforms, and site IT operations. Provide innovative and cost-effective IT solutions to meet business objectives and timeline, continually evaluate solution approaches and risks and make improvements.
Key responsibilities
Lead and manage the APAC IT Infrastructure team across multiple locations, providing strategic direction, resource planning, coaching, performance management, and capability development
Own the overall availability, performance, and reliability of IT infrastructure services throughout APAC, including end-user computing, laptops, workplace technology, network services, Wi-Fi, server infrastructure, cloud platforms, and site IT operations
Provide technical leadership and governance for regional network infrastructure, including Cisco switching, routing, wireless technologies, SD-WAN, and Fortinet security platforms. Ensure network architectures are secure, scalable, and aligned with business and compliance requirements
Drive infrastructure modernization initiatives while ensuring operational stability and minimizing business disruption during implementation activities
Establish and enforce IT best practices, standards, policies, and procedures to safeguard enterprise systems, data, and information assets
Ensure compliance with corporate security requirements, audit controls, cybersecurity frameworks, and regulatory obligations
Lead regional infrastructure projects from assessment, design, budgeting, procurement, implementation, go-live, operational handover, contract renewal, and decommissioning
Manage vendor relationships, service providers, licenses, and infrastructure budgets to maximize value and operational effectiveness
About you
Minimum 7 years of working experience managing IT Network Infrastructure
Bachelor's degree in computer science / information technology, Engineering (Computer/Telecommunication)
Professional accreditation i.e., CCNA or MCITP, etc. is preferred
Experience in Azure, Amazon and/or Alibaba cloud hosting
Technical understanding of Server & Client platforms, including deployment, administration, patching, endpoint security, and troubleshooting
Strong hands-on experience in enterprise network infrastructure, including Cisco switching, routing, wireless, SD-WAN, Fortinet firewalls, VPNs, network security, WAN/LAN connectivity, and network troubleshooting
Strong technical knowledge of Microsoft Windows Server, Active Directory, DNS, DHCP, Group Policy, and Identity Management
Experience with virtualization technologies, storage platforms, backup and disaster recovery solutions
Strong understanding of cybersecurity principles, infrastructure compliance, and data protection requirements
Experience with PowerShell scripting, automation, and operational process improvement.
Excellent oral, written and presentation communication skills
About Us – WE’RE ON IT!
Arvato is a leading global 3PL service provider specializing in supply chain management and e-commerce. With 18,000 employees across 100 locations worldwide, we serve industries including Consumer Products, Tech, Healthcare, Automotive, and Publishing.
Our culture is built on collaboration, respect, commitment, and curiosity—empowering you to grow, share ideas, and make a difference. At Arvato, we don’t just move goods—we shape global supply chains.
Interested? Apply now
by submitting your resume, career details, expected salary, and contact information to our HR team.
We are an equal opportunities employer. All personal data will be handled in strict confidence and used for recruitment purposes only.
Arvato Supply Chain Solutions (SCS) is an innovative and international leading service provider in the field of supply chain management and e-commerce. Partners come together with industry specialists in the fields of Telecommunication, Hightech & Entertainment, Automotive|Bank|Insurance, Healthcare, Consumer Products and Publisher. More than 14,000 employees work together to provide practical and relevant solutions and services workldwide. Using the latest digital technology, Arvato, develops, operates and optimizes complex global supply chains and e-commerce platforms, as the strategic growth partner for its customers. Arvato SCS combines the know-how of its employees with the right technology and appropriate business processes to measurably increase the productivity and performance of its partners.
Arvato SCS Solutions is part of Arvato, a leading international service provider. Approximately 70,000 Arvato employees in more than 40 countries design and produce innovative solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains. These include financial,CRM, SCS and IT solutions, as well as digital marking services. Arvato is a wholly owned subsidiary of Bertelsmann SE & Co. KGaA.
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