Kerja Sepenuh Masa Recovery Club Manager, Gaji tinggi SGD 8,000 di Natureland Group Pte Ltd Central Region (Singapore) - Maukerja

We are looking for a hands-on Recovery Club Manager to lead the daily operations of our massage and recovery establishment. You will manage a team of therapists and front-desk staff, drive membership and revenue growth, and ensure every guest leaves with a consistently excellent experience.

Key Responsibilities

• Oversee daily running of the outlet, including scheduling, treatment room turnover, and facility upkeep.
• Ensure hygiene, safety, and licensing standards are met at all times (including MOH/relevant licensing requirements for massage establishments).
• Manage inventory of oils, linens, and treatment supplies; liaise with vendors.
• Recruit, onboard, and train therapists and front-desk staff
• Prepare staff rosters and manage attendance/leave
• Conduct performance reviews and handle disciplinary matters
• Uphold service SOPs and treatment quality standards
• Drive walk-in conversions, package sales, and membership sign-ups
• Manage renewals and reduce member/customer churn
• Plan and execute promotions, upselling initiatives, and partnerships
• Handle customer feedback, complaints, and service recovery
• Monitor customer satisfaction and repeat visit rates
• Ensure smooth booking, check-in, and payment processes
• Manage outlet P&L, daily sales reporting, and cost control
• Track KPIs: revenue, utilization rate, average spend, staff productivity
• Prepare monthly performance reports for management
• Ensure full compliance with relevant licensing bodies and workplace safety regulations
• Maintain proper record-keeping for staff certifications and incident reports

Requirements

• Minimum 2 years' experience in spa, massage, or wellness establishment management
• At least 1–2 years in a supervisory or managerial role
• Strong leadership and people management skills
• Sales-driven mindset with a track record of hitting revenue/membership targets
• Familiar with Singapore's licensing requirements for massage establishments (an advantage)
• Good communication skills; able to handle customers and staff professionally
• Proficient in basic reporting/POS systems

What We Offer

• Competitive base salary + performance incentives
• Career progression within a growing wellness brand

Pay: $6,000.00 - $8,000.00 per month

Work Location: In person