- Singapore
Kerja Sepenuh Masa Customer Service Officer - Golf - Leisure Venue, Gaji tinggi SGD 2,300 di TEHC LEISURE PTE. LTD. - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
THE ROLE
You are one of the first people our guests meet at our Golf Driving Range venue. As a Customer Relations Officer, you will manage the day-to-day Front Desk experience, including guest enquiries, bookings, memberships, transactions and service requests. You will work closely with the Operations team and other departments to ensure guests receive accurate information, timely assistance and a smooth overall experience.
WHATYOU'LL DO
Guest Service & Front Desk
Welcome guests and provide professional and friendly assistance.
Handle enquiries on facilities, bookings, memberships, programmes and services.
Process bookings, payments, vouchers and other Front Desk transactions accurately.
Operate Front Desk, booking, membership and point-of-sale systems.
Maintain accurate records and follow established procedures.
Handle routine feedback and service matters, escalating complex or sensitive issues appropriately.
Support Front Desk opening and closing procedures and maintain a professional, organised environment.
Team & Operational Support
Coordinate with Operations and other teams to resolve guest and operational matters.
Support events, activities and special programmes when required.
Provide operational support during manpower requirements, within training and assigned responsibilities.
Carry out other relevant duties that support the smooth operation of the facility.
WHAT WE'RE LOOKING FOR
Experience in customer service, hospitality, leisure, retail or a related service environment is an advantage.
Strong communication and interpersonal skills.
Service-oriented and comfortable interacting with different types of guests.
Able to handle transactions, systems and administrative records accurately.
Responsible, organised and attentive to detail.
Able to work independently and effectively as part of a team.
Good problem-solving skills and a calm approach when handling guest matters.
Willing to work rostered shifts, including weekends and public holidays.
Able to communicate effectively in English with guests and colleagues for day-to-day workplace communication.
Welcome to Tehc Leisure!
As part of Tehc International, our new brand; ClubFace, is the ultimate destination for golf enthusiasts and fun seekers alike. Our state-of-the-art driving range provides a premier experience for players of all skill levels, featuring cutting-edge technology to help you perfect your swing.
But that’s just the beginning—unwind at our vibrant sports bar, where you can savor delicious food and drinks while catching the latest games. For those seeking an exclusive experience, our VIP Room offers a luxurious setting to elevate your golf outings.
And don’t miss our thrilling Dinosaur Park, where family fun meets adventure! At ClubFace, we’re redefining the golf experience—join us for a swing, a drink, or an exciting day out!
You are one of the first people our guests meet at our Golf Driving Range venue. As a Customer Relations Officer, you will manage the day-to-day Front Desk experience, including guest enquiries, bookings, memberships, transactions and service requests. You will work closely with the Operations team and other departments to ensure guests receive accurate information, timely assistance and a smooth overall experience.
WHATYOU'LL DO
Guest Service & Front Desk
Welcome guests and provide professional and friendly assistance.
Handle enquiries on facilities, bookings, memberships, programmes and services.
Process bookings, payments, vouchers and other Front Desk transactions accurately.
Operate Front Desk, booking, membership and point-of-sale systems.
Maintain accurate records and follow established procedures.
Handle routine feedback and service matters, escalating complex or sensitive issues appropriately.
Support Front Desk opening and closing procedures and maintain a professional, organised environment.
Team & Operational Support
Coordinate with Operations and other teams to resolve guest and operational matters.
Support events, activities and special programmes when required.
Provide operational support during manpower requirements, within training and assigned responsibilities.
Carry out other relevant duties that support the smooth operation of the facility.
WHAT WE'RE LOOKING FOR
Experience in customer service, hospitality, leisure, retail or a related service environment is an advantage.
Strong communication and interpersonal skills.
Service-oriented and comfortable interacting with different types of guests.
Able to handle transactions, systems and administrative records accurately.
Responsible, organised and attentive to detail.
Able to work independently and effectively as part of a team.
Good problem-solving skills and a calm approach when handling guest matters.
Willing to work rostered shifts, including weekends and public holidays.
Able to communicate effectively in English with guests and colleagues for day-to-day workplace communication.
Welcome to Tehc Leisure!
As part of Tehc International, our new brand; ClubFace, is the ultimate destination for golf enthusiasts and fun seekers alike. Our state-of-the-art driving range provides a premier experience for players of all skill levels, featuring cutting-edge technology to help you perfect your swing.
But that’s just the beginning—unwind at our vibrant sports bar, where you can savor delicious food and drinks while catching the latest games. For those seeking an exclusive experience, our VIP Room offers a luxurious setting to elevate your golf outings.
And don’t miss our thrilling Dinosaur Park, where family fun meets adventure! At ClubFace, we’re redefining the golf experience—join us for a swing, a drink, or an exciting day out!
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut