- River Valley Central Region (Singapore) Singapore
Kerja Sepenuh Masa Duty Manager, Gaji tinggi SGD 4,000 di BIDEFORD HOUSE PTE. LTD. Central Region (Singapore) - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. 156 rooms and suites are spread over 11 floors of COMO Orchard with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s urban wellness space and a multi-label fashion retail space by Club 21.
Job Responsibilities
Coordinate the overall lobby activity.
Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
Lead the daily team briefing in the absence of Front Office Manager.
Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
Motivate and track team members monthly up selling results
Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.
Job Requirements
Relevant work experience in the hospitality industry, including previous supervisory or management roles.
Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
Commited to delivering exceptional customer service is crucial.
Experience in handling guest complaints and maintaining a positive guest experience.
Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
Familiar with health and safety regulations and the ability to enforce them.
COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.
Job Responsibilities
Coordinate the overall lobby activity.
Supervising and coordinating the work of hotel staff, including front desk agents, housekeeping, maintenance, and other departments. Assigning duties, scheduling shifts, and providing training and guidance to team members
Resolve any issues or complaints from guests, including handling difficult situations and making decisions to ensure guest satisfaction. Liaising with other hotel departments to address and resolve any operational issues that may arise.
Lead the daily team briefing in the absence of Front Office Manager.
Ensure that the logbook is maintained and updated. Report and record daily incident log for shift hand over follow up and service improvement.
Motivate and track team members monthly up selling results
Handling administrative duties such as preparing reports, maintaining records, and managing documentation related to guest services, staff schedules, inventory, and financial transactions.
Implement and enforce hotel policies and procedures related to safety, emergency response, and security protocols.
Job Requirements
Relevant work experience in the hospitality industry, including previous supervisory or management roles.
Experience in supervising staff, delegating tasks, providing feedback, and resolving conflicts.
Commited to delivering exceptional customer service is crucial.
Experience in handling guest complaints and maintaining a positive guest experience.
Flexible to work in shifts, including overnight shifts, working on weekends and Public Holidays.
Ability to prioritize tasks, handle multiple responsibilities simultaneously, and meet deadlines is essential.
Familiar with health and safety regulations and the ability to enforce them.
COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.
Peringatan Penting
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