Kerja Sepenuh Masa, Health Advisor (Saratok, Sarawak) di BIG Pharmacy Healthcare Sarawak - Maukerja

Join BIG Pharmacy and be part of a team that makes a real difference in customers' lives. We’re looking for individuals with a healthcare background who are friendly, engaging, and customer-focused. Use your skills to provide exceptional service, offer health solutions, and build connections in a supportive, energetic environment. If you’re passionate about helping others and thrive in a fast-paced setting, we’d love to have you on board! Apply now and take the next step in your career with us.

Duties/responsibilities (Training Provided)

• Engage warmly with customers and provide expert advice on medications, supplements and rehabilitation products

• Assist customers in selecting suitable products and provide accurate information and counseling on their use.

• Support pharmacists in conducting health assessments such as blood pressure, blood glucose, cholesterol levels, and uric acid tests.

• Assist in the dispensing of medications and supplements under the supervision of the pharmacist.

• Ensure product displays are organized and maintained in good condition.

• Follow FEFO (First Expiry, First Out) and FIFO (First In, First Out) inventory practices to manage stock effectively.

• Receive and store incoming goods and participate in stock control and management.

• Respond promptly to customer inquiries and complaints, and escalate issues to the appropriate pharmacy team member when necessary.

• Maintain professional and positive interactions to ensure customer satisfaction.

• Affix price tags to products and ensure promotional displays are up-to-date and attractively arranged.

• Operate the cash register for processing both cash and card transactions.

• Balance the register with receipts at the end of the shift to maintain accurate sales records.

Job Requirements: 

• Possess a Diploma or Degree in any healthcare background (e.g., Medical, Nursing, Medical Lab, Physiotherapy, Clinical, Health Science, Biomedical Science, Nutrition and Dietetics, Sport Science).

• Good interpersonal and communication skills

• Having a friendly and engaging personality

• Outspoken, strong customer service skills and sales-oriented mindset

• Required language: English, Bahasa Malaysia 

Benefits : 

• 5 days work 2 off days per week

• Competitive salary package

• Monthly sales incentives and fixed allowances 

• Yearly bonus and salary increment 

• Products and skills training

• Career progression and personal development 

• Company E-Doctor services 

• Staff purchase 

• Annual leave and medical leave 

• EPF, SOCSO, EIS 

"Be part of the incredible journey of the largest Pharmacy Chain in Malaysia"