Kerja Sepenuh Masa Tim Hortons: Shift Leader (Full Time) - 5 Days Work - JURONG POINT, Gaji tinggi SGD 2,500 di MGCA CAFE SG PTE. LTD. Islandwide (Singapore) - Maukerja

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TIM HORTONS - JURONG POINT

Company Overview

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, offering premium coffee blends, freshly baked goods, and sandwiches. We are committed to creating a welcoming environment that celebrates diversity and inclusion.

Job Summary

Join Tim Hortons as a Shift Leader and contribute to our exciting brand launch in Singapore by leading store operations, coaching teams, and delivering exceptional customer service in a fast-paced environment.

Responsibilities

• Supervise and delegate tasks during shifts to maintain smooth workflows and efficient store operations
• Coach employees and provide constructive feedback to build positive employee experiences and foster teamwork
• Lead by example to deliver exceptional customer service and create a welcoming store environment
• Enforce company policies and standards by coordinating shift schedules, monitoring attendance, and addressing performance issues promptly
• Perform operational support tasks including overseeing store cleanliness and organizing stock to ensure readiness
• Maintain quality control in food and beverage preparation by conducting regular store inspections and ensuring compliance with regulations
• Monitor sales performance and assist the store manager in achieving sales targets
• Communicate store updates clearly to facilitate smooth shift handovers and report issues, incidents, or employee concerns to the store manager

Preferred competencies and qualifications

• Minimum 3 years’ experience in the service industry with at least 1 year in a supervisory role.
• Proven leadership experience in managing teams effectively
• Strong interpersonal and communication skills demonstrated through team and customer interactions
• Ability to multitask and adapt to change in a fast-paced environment
• Willingness to work shifts including weekends and public holidays

Other Information

Tim Member Benefits

• 5-day work week
• Health and medical coverage
• Employee meals and discounts
• Flexible work arrangements
• Career development and progression pathways