Kerja Sepenuh Masa, Manager (Volunteer Affairs) di Ministry Of Defence Of Singapore - Maukerja

What The Role Is

You will be responsible for the end-to-end personnel management and engagement of SAF Volunteer Corps Volunteers (SVs), covering deployment fulfilment, personnel assessment, development and role progression, welfare, recognition and continued service.

What You Will Be Working On

• Adopt a data-driven approach to volunteer management, analysing SV participation, deployment, performance and development trends to identify emerging issues and opportunities for proactive engagement
• Engage SVs directly to understand their circumstances, assess their suitability for deployment and development opportunities, and recommend appropriate personnel interventions
• Work closely with relevant stakeholders to facilitate effective SV employment, address personnel and welfare matters, and support the continued participation of SVs
  
  

Challenge(s)

• Engaging SVs directly to understand their circumstances, availability and willingness to serve, while balancing individual preferences against organisational requirements
• Interpreting personnel information across participation, deployment, development, welfare and performance to identify emerging issues and SVs requiring proactive engagement
• Assessing individual competencies, experience, suitability and availability for increasingly diverse and complex SV deployments, particularly for specialised and overseas taskings
• Identifying suitable development and employment pathways, engaging SVs on their continued interest and coordinating with relevant stakeholders to facilitate appropriate progression and continued service
• Exercising sound personnel judgement in handling welfare concerns, adverse deployment feedback, performance issues and matters affecting service suitability
• Balancing deployment fulfilment, personnel boards, onboarding, qualification administration and individual cases while maintaining sufficient oversight to identify emerging participation, development and welfare issues
  
  

What We Are Looking For

• Education in Human Resource Management, Business Administration, Social Sciences, Business Analytics, or a related field is preferred
• Strong command of written and spoken English, with excellent communication and interpersonal skills
• Ability to establish rapport and engage individuals from diverse professional and personal backgrounds
• Sound personnel judgement, empathy and discretion in handling sensitive personnel matters
• Good analytical and problem-solving skills, with the ability to interpret personnel data, identify trends and translate insights into targeted SV engagement and personnel management interventions
• Strong stakeholder management skills, including the ability to manage differing expectations and coordinate practical outcomes
• Meticulous, organised and able to manage multiple cases and competing priorities
• Self-motivated, able to work independently with minimal supervision and function effectively within a team
• Comfortable using HR information systems, dashboards and digital tools to support personnel management and decision-making
  
  

(Applicants with no experience may apply.)

Appointment will be commensurate with your experience.

Only shortlisted candidates will be notified.