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Kerja Sepenuh Masa, Assistant Manager - Application support (Diagnostics) di Synapxe - Maukerja

Assistant Manager - Application support (Diagnostics)

Synapxe

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

Position Overview

We are hiring a potential Assistant Manager to provide ongoing applications support of Laboratory Information Systems that plays a critical role in the healthcare industry in processing Lab results and the flow of other vital patient information.

This is a 2 years dicrect contract role with Synapxe

Role & Responsibilities

  • Provide on-going application support
  • Perform monitoring of system through system monitoring tools and documentation of artefacts for the various platforms
  • Involve in potential solutions evaluation and recommendations to resolve business problems
  • Part of quality assurance procedures to ensure system fulfils SLA and access to system is reviewed
  • Liaise closely with business users and build good rapport
  • Liaise closely with vendors in supporting application patches and upgrades in accordance with project methodologies and policies
  • Liaise closely with interfacing systems users and support teams on routine support issues or enhancements
  • Provide 24/7 primary application maintenance standby support
  • Keen willingness to learn and ask questions


Requirements

  • Degree in Computer Science, Computer Engineering or equivalent practical experience
  • 7-10 years of experience in application support and coordinating amongst multiple parties
  • Analytical skills and ability to work independently
  • Meticulous and able to work under pressure
  • Good written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders)
  • Well-balanced team player who is willing to help-out team members as well as can coordinate between cross-functional teams
  • Prior working experience in implementing and maintaining IT systems would be an advantage
  • Experience in healthcare industry, government or government-linked organizations is an added advantage


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