We are looking for a Key Account Manager to take ownership of a portfolio of active corporate accounts and drive sustainable, profitable growth. You will be the trusted partner for some of our largest clients, deepening relationships, understanding their evolving needs, and identifying opportunities to expand our business with them through upselling and cross-selling.
Key Responsibilities
- Manage and grow a portfolio of active corporate accounts, serving as the main point of contact and trusted advisor for each client.
- Develop and execute account plans that deliver sustainable, profitable revenue growth.
- Identify and pursue upselling and cross-selling opportunities to expand the value of each account.
- Build strong, long-term relationships with key decision-makers and stakeholders at multiple levels within client organisations.
- Understand clients’ business objectives and challenges, and tailor solutions that address their needs.
- Lead commercial negotiations, contract renewals, and pricing discussions while protecting margins.
- Monitor account performance, track revenue and profitability, and report regularly on pipeline, forecasts, and results.
- Work closely with internal teams such as operations, service delivery, finance, and marketing to ensure an excellent client experience.
- Proactively manage risks to retention and address issues before they escalate.
- Stay informed on market trends, competitor activity, and industry developments to identify new growth opportunities.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 5 years of experience in B2B sales or account management, working with large corporate accounts or in a service-based sales role.
- Proven track record of growing existing accounts and achieving revenue and profitability targets.
- Strong experience identifying and closing upselling and cross-selling opportunities.
- Excellent relationship-building skills, with the ability to engage confidently with senior stakeholders.
- Strong negotiation, communication, and presentation skills.
- Commercially minded, with solid analytical skills and a good understanding of account profitability.
- Self-motivated, organised, and able to manage multiple accounts and priorities at once.
- Proficiency in CRM tools (e.g. Salesforce, HubSpot) is an advantage.
If interested, please submit your application to ************* with your expected salary and resume.
We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.
JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai
EA License No: 23S1595 | EA Registration No: R25127838