- ENVO BPO Services Sdn Bhd – Block D-2-36, Jalan Sungai Jernih 8/1, Seksyen 8, Petaling Jaya, 46050 Selangor Petaling Jaya Selangor Malaysia 46050
Kerja Separuh Masa Part-Time Communications Specialist, Gaji tinggi MYR 10 di Envo BPO Services Selangor - Maukerja
Posted
4 hours ago • Closing
17 Aug 2027
Jadilah pemohon terawal!
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Kelayakan
Language Skills:Proficiency inEnglish and Malay
Shift Flexibiliity : 12.00pm - 8.00pm (Monday - Friday) / 9.00am-6.00pm (Monday-Saturday)
Adaptability: Openness to undergo intensive product and system training (typically 2 weeks) to master campaign-specific knowledge.
Communication: Strong interpersonal skills with the ability to remain professional and empathetic in high-pressure environments.
Education: Minimum SPM, Diploma, or Degree in any field; fresh graduates are encouraged to apply for contract positions
Tanggungjawab
Omnichannel Support: Manage outbound customer interactions via voice calls, emails, chat system
System Proficiency: Accurately record customer data and interaction logs using various CRM tools
Performance Excellence: Consistently meet or exceed campaign-specific Key Performance Indicators (KPIs), including Average Handling Time (AHT), Answer Rate, and Quality Assurance (QA) scores.
Data Integrity: Strictly adhere to data security protocols to ensure the confidentiality of customer databases and sensitive project information
Manfaat
- Training Provided
- 5 Working Days
Bagaimana ke syarikat ini dengan pengangkutan awam?
Petaling Jaya
Pengangkutan Awam Berdekatan
TAMAN JAYA
0.3 km
ASIA JAYA
1.1 km
UNIVERSITI
2.0 km
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Lebih Lanjut