Kerja Sepenuh Masa, Sales Coordinator di Dorsett Hospitality International Federal Territory - Maukerja

Company Description Dorsett Hospitality International is an international hotel group headquartered in Hong Kong, with a portfolio of more than 50 hotels and aparthotels in over 20 cities across Asia, Australia, the United Kingdom, and continental Europe. Its four core brands—Dorsett Hotels, Dao by Dorsett, d.Collection, and Silka Hotels—offer distinct hospitality experiences tailored to diverse markets and communities. Strategic partnerships with Agora Hospitality Group and Palasino Group further broaden the group’s offerings and guest experiences. With a growing global footprint, Dorsett blends international perspectives with strong local expertise to create meaningful stays for guests. The group is committed to providing development opportunities for team members and long-term value for partners.
Role Description The Sales Coordinator is a full-time, on-site role based in WP. Kuala Lumpur. This role supports the sales team in day-to-day coordination, including preparing proposals, contracts, and reports, and maintaining accurate records in sales systems. The Sales Coordinator assists with handling inquiries, following up with potential and existing clients, and coordinating site visits, events, and meetings. The role involves close collaboration with operations, marketing, and front-office teams to ensure smooth communication and delivery of services for group and corporate bookings. The Sales Coordinator is expected to uphold Dorsett’s service standards, respond promptly to client requests, and contribute to sales targets through efficient administrative and customer support.
Qualifications

• Strong Sales Coordination and Sales Operations skills to manage documentation, pipelines, and internal processes effectively.
• Sales and Customer Service capabilities to support client relationships, handle inquiries, and assist in converting leads.
• Excellent Communication skills, both written and verbal, for liaising with clients and internal teams.
• Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced hospitality environment.
• Proficiency in office software (e.g., Microsoft Office, CRM or sales systems) and comfort working with data and reports.
• Previous experience in hotel sales, reservations, or a similar customer-facing role is an advantage.
• Diploma or degree in Hospitality, Business, Marketing, or a related field is preferred.
• Ability to work on-site in WP. Kuala Lumpur, collaborate effectively in a team, and maintain a professional, guest-focused attitude.