School:
Tao Nan School
Location:
49 Marine Crescent, Singapore 449761
Employment Type:
Full-Time Contract
Contract Period:
1 Jan 2027 (or after issuance of LOA, as confirmed) – 31 Dec 2027
Option to Extend:
12 months
Working Hours
Monday–Friday:
7:15 AM – 2:45 PM, inclusive of 1-hour lunch break
Additional hours may be required if students need support beyond normal working hours. Such hours will be paid at the applicable hourly rate.
No service required on Saturdays, Sundays, gazetted public holidays and school holidays, unless otherwise required by the school.
Job Summary
The Student Well-being & Behavioural Support Officer will provide emotional, social and behavioural support to primary school students who require additional guidance. The role will provide individual student support, monitor student well-being, assist with crisis intervention, support preventive programmes and work closely with school staff, parents and relevant external agencies.
Key Responsibilities
Student Emotional & Behavioural Support
Provide first-line support to students.
Provide one-to-one pastoral support to students experiencing anxiety, distress, withdrawal or emotional difficulties.
Use active listening, restorative practices and de-escalation strategies to manage challenging situations.
Build trusting relationships and provide a safe and confidential environment for students.
Promote positive coping strategies, emotional regulation and resilience.
Case Management & Well-being Monitoring
Identify, monitor and support students who may be vulnerable or at risk due to mental health, social or family-related concerns.
Conduct regular check-ins with students and monitor changes in behaviour, attendance and well-being.
Work collaboratively with
Year Heads, School Counsellors and the Discipline Mistress
.
Maintain accurate and confidential records of incidents, interventions and student progress.
Safeguarding & Crisis Intervention
Respond promptly to emotional breakdowns, conflicts and aggressive behaviour.
Apply appropriate de-escalation strategies while prioritising the safety and well-being of students.
Provide immediate emotional support and help stabilise students during crisis situations.
Preventive & Well-being Programmes
Plan, conduct or support
Social-Emotional Learning (SEL)
and peer-support initiatives.
Support early intervention efforts to prevent escalation of emotional or behavioural concerns.
Encourage positive peer relationships and connectedness.
Family & Stakeholder Engagement
Communicate sensitively with parents/guardians regarding student well-being and behavioural concerns when required.
Coordinate with external agencies, including social services and mental health professionals, when additional support is required.
Qualifications
Minimum
Diploma in Counselling, Psychology, Social Work, Education or a related discipline
.
Strong empathy and interpersonal skills.
Good communication and active listening skills.
Able to remain calm, patient and composed when handling challenging student situations.
Basic conflict resolution and behaviour management skills.
Able to maintain confidentiality and exercise sound judgement.
Experience
Candidates should have either:
2 years of experience
in primary school student well-being, pastoral care or behavioural support programmes;
OR
2 years of experience/exposure
in counselling, mentoring or guiding primary school students with social-emotional needs.
Horizon Manpower Services Pte. Ltd.
is a Singapore-based company specializing in IT manpower contracting and recruitment services. As a licensed Employment Agency, Horizon Manpower Services is dedicated to delivering high-quality workforce solutions for IT sectors across Singapore, supporting businesses with skilled professionals tailored to meet the evolving demands of the technology industry.
Operating from Oxley Bizhub at 65 Ubi Road 1, Horizon Manpower Services offers end-to-end staffing solutions, from sourcing and recruitment to comprehensive IT manpower contracting. With a focus on professionalism, compliance, and client satisfaction, we help bridge the talent gap by connecting organizations with top-tier IT professionals, ensuring seamless integration and high performance. Our secondary services extend to employment solutions for a broad range of industries, while excluding domestic staffing, to support diverse business needs in Singapore.