- Rochor Central Region (Singapore) Singapore
Kerja Sepenuh Masa Operation Exective, Gaji tinggi SGD 7,500 di DE-LIFESTYLE MANAGEMENT PTE. LTD. Central Region (Singapore) - Maukerja
Operation Exective
DE-LIFESTYLE MANAGEMENT PTE. LTD.
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
1. Role Objective
To oversee and manage the daily operations, manpower deployment, service quality, and client coordination for all housekeeping and engineering services, ensuring efficiency, compliance, and high service standards across all sites.
2. Key Responsibilities
A. Daily Operations Management
Oversee daily operations for: Hotel housekeeping (room attendants, supervisors)Public area cleaning teamsEngineering/technical teams (aircon, maintenance, FM support)
Ensure all sites are properly staffed, on time, and operational
Monitor job completion status and resolve delays immediately
Conduct daily operations review (morning + end-of-day reporting)
B. Manpower Planning & Deployment
Plan and assign manpower based on: Occupancy levelsWorkload (rooms / tasks / service contracts)
Manage last-minute absenteeism, no-shows, and replacements
Coordinate standby staff deployment
Optimize manpower cost vs productivity (credits / hours / output)
C. Quality Control & SOP Compliance
Ensure all teams follow: Company SOPs (housekeeping & engineering)Client requirements and KPIs
Conduct random inspections (rooms, public areas, technical works)
Handle service failures and implement corrective actions
Maintain minimum quality rating targets (e.g. ≥4.5 client satisfaction)
D. Client & Site Coordination
Act as main point of contact for: Hotel managementProperty managersCorporate clients
Attend site meetings and resolve operational issues
Provide weekly performance updates to clients
Ensure contract deliverables are met
E. Staff Supervision & Training
Supervise supervisors, team leaders, and technicians
Conduct: Onboarding trainingSOP refresh trainingPerformance coaching
Enforce discipline, grooming, and service standards
F. Engineering / Technical Oversight
Monitor: Preventive maintenance schedulesAircon servicing / technical works
Ensure technicians follow safety procedures
Coordinate troubleshooting and urgent repair jobs
G. Reporting & Documentation
Prepare and submit: Daily operations reportWeekly manpower & performance reportIncident / complaint reports
Track: AttendanceProductivity (rooms / hours / jobs completed)Service quality metrics
H. Business Travel & Multi-Site Management
Travel between multiple sites (Singapore / Vietnam if required)
Support new site setup, project mobilization, and audits
Assist management in expanding operations
3. Working Conditions
Working Days: 6 days per week (including weekends)
Off Day:
1 weekday (rotational)
Shift Work Required:
Morning / Afternoon /
Night Shift (on rotation or standby)
Working Hours:
Flexible based on operations (including early morning & late night)
On-Call Duty:
Required for emergency situations (staff no-show, urgent client issues)
DE-Lifestyle
is a lifestyle management consulting company established in Singapore. The entity operates from home ground, covering China and Southeast Asia countries and have been a permanent vendor providing Facilities Management services to our major clients. Exceeded 10 years of expertise specializing in hotel and luxury-property management, our industry experience and innovation instill our clients and brands with a fresh breath of life resulted from our new business restructuring.
Besides providing comprehensive Facilities Management services and recruitment service to hotels and retail operators,
DE-Lifestyle
strictly conforms to clients' specifications and KPIs. The Management Team also prides itself in the dedicated management of hotel, luxury commercial and private residential properties and has recently expanded our business to other industries.
At
DE-Lifestyle,
we provide a Curated experience for you and your clients.
To oversee and manage the daily operations, manpower deployment, service quality, and client coordination for all housekeeping and engineering services, ensuring efficiency, compliance, and high service standards across all sites.
2. Key Responsibilities
A. Daily Operations Management
Oversee daily operations for: Hotel housekeeping (room attendants, supervisors)Public area cleaning teamsEngineering/technical teams (aircon, maintenance, FM support)
Ensure all sites are properly staffed, on time, and operational
Monitor job completion status and resolve delays immediately
Conduct daily operations review (morning + end-of-day reporting)
B. Manpower Planning & Deployment
Plan and assign manpower based on: Occupancy levelsWorkload (rooms / tasks / service contracts)
Manage last-minute absenteeism, no-shows, and replacements
Coordinate standby staff deployment
Optimize manpower cost vs productivity (credits / hours / output)
C. Quality Control & SOP Compliance
Ensure all teams follow: Company SOPs (housekeeping & engineering)Client requirements and KPIs
Conduct random inspections (rooms, public areas, technical works)
Handle service failures and implement corrective actions
Maintain minimum quality rating targets (e.g. ≥4.5 client satisfaction)
D. Client & Site Coordination
Act as main point of contact for: Hotel managementProperty managersCorporate clients
Attend site meetings and resolve operational issues
Provide weekly performance updates to clients
Ensure contract deliverables are met
E. Staff Supervision & Training
Supervise supervisors, team leaders, and technicians
Conduct: Onboarding trainingSOP refresh trainingPerformance coaching
Enforce discipline, grooming, and service standards
F. Engineering / Technical Oversight
Monitor: Preventive maintenance schedulesAircon servicing / technical works
Ensure technicians follow safety procedures
Coordinate troubleshooting and urgent repair jobs
G. Reporting & Documentation
Prepare and submit: Daily operations reportWeekly manpower & performance reportIncident / complaint reports
Track: AttendanceProductivity (rooms / hours / jobs completed)Service quality metrics
H. Business Travel & Multi-Site Management
Travel between multiple sites (Singapore / Vietnam if required)
Support new site setup, project mobilization, and audits
Assist management in expanding operations
3. Working Conditions
Working Days: 6 days per week (including weekends)
Off Day:
1 weekday (rotational)
Shift Work Required:
Morning / Afternoon /
Night Shift (on rotation or standby)
Working Hours:
Flexible based on operations (including early morning & late night)
On-Call Duty:
Required for emergency situations (staff no-show, urgent client issues)
DE-Lifestyle
is a lifestyle management consulting company established in Singapore. The entity operates from home ground, covering China and Southeast Asia countries and have been a permanent vendor providing Facilities Management services to our major clients. Exceeded 10 years of expertise specializing in hotel and luxury-property management, our industry experience and innovation instill our clients and brands with a fresh breath of life resulted from our new business restructuring.
Besides providing comprehensive Facilities Management services and recruitment service to hotels and retail operators,
DE-Lifestyle
strictly conforms to clients' specifications and KPIs. The Management Team also prides itself in the dedicated management of hotel, luxury commercial and private residential properties and has recently expanded our business to other industries.
At
DE-Lifestyle,
we provide a Curated experience for you and your clients.
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