Working Arrangements

Working Days: Monday to Friday

Working Hours: Flexible, depending on your availability, subject to operational needs and mutual agreement.

Job Description

We are looking for a responsible and detail-oriented part-timer to support the Customer Service team with data entry, appointment scheduling and administrative tasks.

Key Responsibilities

·       Perform data entry and update records accurately in the system.

·       Make phone calls to merchantsto arrange and confirm appointments.

·       Communicate with merchantsprofessionally regarding appointment arrangements.

·       Coordinate with the CS team andrelevant departments to ensure smooth scheduling.

·       Provide general administrativesupport to the CS team as required.

Requirements

·       Basic knowledge of MicrosoftOffice, particularly Excel and Word.

·       Comfortable making phone callsand communicating with merchants.

·       Good communication skills and a polite telephone manner.

·       Responsible, organized and attentive to detail.