Company Overview
LC Clinic Medical Surgery Aesthetics
Job Summary
You will manage clinic reception and administrative tasks, assist doctors during medical procedures, prepare patients for aesthetic treatments, and maintain clinic operations to ensure smooth, efficient patient care.
Responsibilities
Manage patient registration and payment processes at the clinic reception to ensure accurate and efficient service
Answer phone calls promptly and provide clear, helpful responses to patient inquiries
Prepare patients for aesthetic treatments by cleansing the face and applying numbing cream as needed
Assist doctors during medical procedures including minor surgery, to support clinical operations
Dispense medicine accurately as part of daily clinic administrative duties
Manage clinic inventory by tracking supplies and ensuring availability for treatments
Maintain clinic housekeeping to provide a clean and safe environment for patients and staff
Perform filing and tidying tasks to keep clinic records organized and accessible
Apply knowledge of Medisave, CHAS, and various Managed Health Care plans to support patient billing and payment processes
Carry out ad-hoc duties as assigned to support clinic operations
Required competencies and certifications
Ability to work retail hours including weekends and nights to meet clinic scheduling needs
Proficiency in computer use to manage administrative and patient-related tasks
Effective communication skills to interact comfortably with patients and answer queries clearly
Teamwork skills to collaborate with clinic staff and support a positive work environment
Professional grooming to maintain a neat and presentable appearance at all times
Preferred competencies and qualifications
Completion of ITE, N Level, O Level, A Level, or polytechnic education
LC Clinic Medical Surgery Aesthetics