jobs in Trinity Consulting Services (“TRINITY”)

Kerja Sepenuh Masa, Enterprise Service Management Delivery Engineer di Trinity Consulting Services (“TRINITY”) - Maukerja

Enterprise Service Management Delivery Engineer

Trinity Consulting Services (“TRINITY”)

Sepenuh Masa

Singapore

Kongsi
Simpan

Lokasi Kerja

  • Singapore

Penerangan Kerja

Tanggungjawab

  • Must have minimum 5-8 years in network engineering / operations with exposure to CMDB and IT service management
  • Hands-on experience with ServiceNow Discovery and CMDB.
  • Practical experience onboarding network infrastructure into ServiceNow.
  • Good understanding of CMDB concepts, including CIs, CI classes, relationships, reconciliation, identification, and data quality.
  • Experience with Service Mapping and understanding of infrastructure/service dependencies.
  • Strong networking fundamentals, including TCP/IP, routing, switching, SNMP, DNS, DHCP, firewalls, and network management protocols.
  • Experience troubleshooting network discovery and inventory/data-collection issues.
  • Understanding of discovery credentials, probes, patterns, and MID Server concepts.
  • Experience validating and reconciling infrastructure data across multiple sources.
  • Strong analytical and problem-solving skills, with a structured approach to identifying and resolving data-quality issues.
  • Experience working within IT Service Management / Enterprise Service Management environments.
  • Strong communication and stakeholder-management skills.


Peringatan Penting

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