Kerja Sepenuh Masa, Regional Head of Sales di OneCredit Pulau Pinang - Maukerja

Company Description

OneCredit is Malaysia’s newest Credit Reporting Agency registered under the Ministry of Finance

We compile and maintain individual and business credit information to generate reports and scores to help businesses and consumers manage risk, make informed decisions, and achieve their financial goals. Beyond that, we are an information services and technology company specialising in big data analytics, delivering data-driven insights that support decision making in businesses and financial institutions

As we expand our presence across Northern Malaysia, we are looking for a results-driven Regional Head of Sales (RHOS) to strengthen our regional sales team, improve sales productivity and build a strong local business network to accelerate SME market growth.

The Role

As the Regional Head of Sales, you will lead and develop our SME sales team across Penang, Kedah, Perlis and Perak.

Your primary responsibility is to ensure the sales team performs at its best. You will drive team productivity, maintain effective manpower and territory coverage, strengthen sales capabilities, and establish a strong presence within the local business community.

Beyond managing sales performance, you will build relationships with business associations, industry groups, local influencers and key business connectors who can help expand One Credit's reach and create new commercial opportunities.

We are looking for a leader who understands the Northern Malaysian business landscape, knows how to develop people, and can turn market knowledge and relationships into measurable business results.

What You'll Do

1. Drive Sales Team Productivity

• Monitor sales performance, KPIs, pipelines and revenue targets across the region.
• Identify performance gaps and implement action plans to improve conversion rates, sales effectiveness and productivity.
• Establish a disciplined rhythm of sales reviews, pipeline management and performance coaching.
• Ensure the team executes sales strategies consistently and remains accountable for results.

2. Lead, Develop and Retain the Sales Team

• Maintain appropriate sales headcount and territory coverage to support business objectives.
• Oversee recruitment, onboarding and replacement planning to minimise vacancies and disruption.
• Coach and upskill salespeople in prospecting, consultative selling, product knowledge, negotiation and closing.
• Identify individual capability gaps and implement targeted development plans.
• Build a culture of accountability, continuous learning and high performance.

3. Build the Northern Region Business Network

• Establish and maintain relationships with local chambers of commerce, business associations, trade groups and SME communities.
• Identify key local influencers, industry connectors and decision-makers who can help One Credit reach new customers.
• Develop a strong understanding of the region's commercial geography, including key business hubs, industrial areas, SME clusters and priority industry verticals.
• Map influential stakeholders across different locations and industries to identify opportunities for referrals, partnerships and market access.
• Represent One Credit at relevant networking events, industry gatherings and business forums.
• Turn local relationships into qualified leads, commercial introductions and opportunities for the sales team.

4. Manage Regional Issues and Stakeholder Coordination

• Act as the primary escalation point for regional sales, manpower, operational and customer-related issues.
• Resolve matters within your authority and escalate significant issues to senior management with clear recommendations and proposed solutions.
• Coordinate with central teams to address issues affecting sales execution and customer acquisition.
• Provide regular updates on regional performance, team capacity, market developments, risks and opportunities.

5. Strengthen Regional Sales Execution

• Translate company objectives into clear regional sales plans and territory priorities.
• Ensure effective CRM usage, accurate pipeline reporting and reliable sales forecasts.
• Identify opportunities to improve sales processes, territory coverage and resource allocation.
• Provide actionable market intelligence on customer needs, competitor activities and emerging business opportunities.

What We're Looking For

• 8–12 years of B2B sales experience, with at least 4 years in sales management, regional leadership or a comparable people-management role.
• Proven ability to manage sales teams, improve productivity and drive performance against commercial targets.
• Experience in coaching, developing and retaining salespeople, including addressing performance gaps.
• Strong familiarity with the Northern Malaysian business landscape, particularly Penang, Kedah, Perlis and Perak.
• An established local network, or a demonstrated ability to build relationships with business associations, industry groups and influential local stakeholders.
• Strong understanding of SME business dynamics, local industry clusters and regional commercial opportunities.
• Experience in financial services, fintech, SaaS, credit reporting, business information or data analytics will be an advantage.
• Excellent leadership, communication, stakeholder management and problem-solving skills.
• A hands-on management approach, with the ability to turn strategy into structured execution and measurable team results.
• Bachelor's degree in Business Administration, Finance, Marketing, Economics or a related discipline, or equivalent relevant experience.

What Success Looks Like

In this role, success means:

• A more productive, capable and accountable regional sales team.
• Stable manpower and effective coverage across the Northern Region.
• Continuous improvement in sales skills, pipeline quality and commercial performance.
• A stronger local network of business associations, influencers and industry stakeholders.
• More qualified referrals, customer introductions and opportunities generated through regional relationships.
• Effective management of regional issues, with clear communication and timely escalation to senior leadership.

Ready to Make an Impact?

If you are a strong sales leader who knows how to develop people, build local relationships and grow a regional business, we would love to hear from you.

Join One Credit Malaysia and help us strengthen our presence across Northern Malaysia.

Apply now and be part of our growth journey.