Document Management:
Maintaining physical and electronic filing systems, managing archival records, and ensuring document confidentiality and compliance.
Correspondence:
Drafting routine emails, memos, corporate announcements, and internal communications on behalf of management or the administration department.
Meeting Preparation:
Scheduling internal and external meetings, booking conference rooms, setting up necessary technology/catering, taking meeting minutes, and tracking action items.
Operations & Workflow Coordination
Vendor & Service Contract Management:
Coordinating with third-party vendors (cleaning services, IT support, security, pest control) and monitoring service quality against agreement terms.
Standard Operating Procedures (SOPs):
Implementing and updating administrative SOPs to improve workplace efficiency and workflow consistency.
Onboarding & Visitor Management:
Greeting visitors, clients, and interview candidates professionally, and coordinating space and equipment setup for newly hired employees.
Basic Financial & HR Administrative Support
Petty Cash & Expense Reports:
Managing petty cash funds, verifying expense claims, scanning receipts, and forwarding invoices to the Finance department.
Billing & Vendor Invoicing:
Processing administrative bills (utilities, office rent, vendor invoices) and matching purchase orders with receipts.
Travel & Accommodation:
Booking flights, hotel accommodations, visa applications, and transport arrangements for staff business trips.
Attendance & Leave Records:
Assisting HR with tracking employee leave, medical certificates (MCs), attendance logs, or access card provisioning.